Casumo Casino New Zealand: Unlock Exciting Rewards with up to $1200 Extra + 20 Free Spins!

Casumo is widely regarded as one of the original operators of online casinos and sports betting sites. The company was established in Sweden in 2012. The brand holds numerous licences in various countries. However, it is governed by Gibraltar law in New Zealand. These licenses are the foundation of their business and allow for company regulations. As a result, the website provides a gambling environment that is safe and secure.

There are presently more than 2000 games on the website. The list of games continues to expand each month due to new releases made by the providers. Additionally, customers will always find new slots on the platform, so they won't miss out on any fresh opportunities to play and win. We'll go over everything the operator offers in this Casumo casino review, as well as any areas where it may be improved, so you can evaluate if it's the ideal place for you.

Quick Overview of Casumo Casinos Bonuses and Promotions

There is a wide variety of Casumo casino bonuses for Kiwis on the promotions page of the iGaming website. Some of these bonuses include the following:

Casino Welcome Bonus

If you decide to sign up for a Casumo casino online account, you will be eligible to get the Welcome Bonus as their way of saying thank you. Your first deposit at Casumo will be matched up to $1200, and you'll also get an extra 20 free spins for the slot game "9 Masks of Fire Hyperspins."

Casino Drops & Wins

Play a variety of the top video slots produced by Pragmatic Play for an opportunity to win a portion of the $850,000 prize pool. When you participate in random daily prize drops and four weekly tournaments, you can win one of the thousands of prizes. This promotion is renewed each month.

Reel Races

Reel racing is an ongoing Casumo slot tournament that is available every day of the week. To be eligible for a share of the $4,000+ daily prize pool, you simply have to participate in numerous spins to advance on the leaderboard.

Different gaming items on a roulette machine for Casumo casino highlights

Quick Summary of the Casumo Casino Online Services

If you must play at this casino, it is essential to get a hold of the most basic information. Here is a quick overview of Casumo casino's online services and products. See the casino’s details below:

  • Date of establishment: 2012
  • Licensing: Casumo is officially licensed by the Gibraltar Gambling Commissioner.
  • Ownership: Jocularis Limited
  • Number of games on the site: 3762
  • Average RTP: 96%
  • Most popular slots: Starburst, Halls of Gods, Arabian Nights, Book of Dead, Gonzo's Quest, Cleopatra
  • Software developers: NetEnt, Big Time Gaming, Thunderkick, IGT, Greentube, Quickspin, Williams Interactive, Bally, Barcrest, Shuffle Master, Pragmatic Play, Play'N Go, and Evolution Gaming.
  • Free Play: Yes
  • Types of bonuses available: Welcome offer, Reel Races, Casino Drops & Wins, and more.
  • Favourable wagering requirements: Yes
  • Recommended banking options for New Zealand players: VISA, MasterCard, and Paysafecard
  • Deposit and Withdrawal Limits: $10 deposit limit/$20 withdrawal limit.
  • Commission Fees: No
  • Customer care contact channels: Email and Live Chat
  • Mobile Play: Yes
  • Available responsible gambling tool: Play Okay
Gift box, gold coins and a roulette machine for bonuses and promotions at Casumo Casino

Casumo Casino Bonuses and Promotions

Casumo is in a league of its own regarding providing its clients with the finest possible deals and promotions. The website extends a welcome bonus package consisting of 20 free spins and a 100% match welcome bonus of up to $1200 for players. In addition, the website offers daily and weekly game-specific promotions. Casumo casino in New Zealand also features a well-designed loyalty program centred on acquiring points. Depending on where you stand in the customer loyalty program, you may become eligible for various exclusive perks.

The Casino's Welcome Bonus for Kiwi Players

Players who decide to sign up for a Casumo casino online account will be eligible to get the Casumo welcome offer. You are eligible to receive this token of appreciation for choosing to bet with the site. The welcome package that Casumo casino in New Zealand provides consists of 20 free spins plus a 100% bonus worth up to $1200 on your initial deposit. The Casumo casino bonus spins are valid on the 9 Masks of Fire Hyperspins slot. The bonus money has to be wagered 30x.

Welcome Bonus Terms and Conditions

The first part of the welcome package, the "100% first deposit match-up," states that your first deposit will be multiplied by two. Casumo will add $10 of playable bonus funds to your account if you deposit the minimum required amount of $10 to play with into your account. The second part of the phrase "up to" refers to the maximum Casumo casino bonus fund you may receive as part of the promotion. Additionally, the offer has a $5 maximum wagering requirement, which limits the amount you can gamble with bonus funds at once to $5.

The free spins offer does not require an initial deposit before you claim it; instead, it will be awarded to your account as soon as you "opt-in," and you will have 30 days to use the spins, or they will expire. The phrase "30x wagering" indicates that you will be required to bet the value of the bonus and the free spins a total of thirty times. Only after doing this will you be permitted to withdraw any of it or any potential profits you may get. If you cash out before meeting the wagering requirement of 30x the bonus amount, you will forfeit the Casumo casino bonus and any wins associated with the offer. Most importantly, the incentive has a validity period of 30 days. 

Best Games to Use Your Welcome Bonus

Certain games, usually slots, might help you reach wagering requirements faster. Playing these games with your welcome bonus would be beneficial since it would help you meet wagering requirements faster. To help you meet the wagering requirements as quickly as possible, we bring you a list of the games to wager on.

Book of Dead

The Book of Dead is a 96% video slot game developed by Play 'N Go. The slot has five reels and ten paylines, and it is based on a new plot involving the intrepid explorer Rich Wilde. In the Book of Dead slot game, there are a total of ten symbols. Four of these are high-paying symbols, five of these are low-paying symbols, and one symbol performs the dual role of Wild and Scatter.

Mega Moolah

The Mega Moolah slot game is built in a relatively standardised style. It consists of four progressive jackpots. The Mini, Minor, Major and Mega jackpots. You can modify both your wager and the number of paylines, with a total of 25 to choose from. It has an overall RTP of 96%.

Gonzo's Quest

Gonzo's Quest, one of NetEnt's most well-known slots, is a 5-reel, 3-row and 20 bet line video slot game inspired by the historical exploits of Gonzalo Pizarro, a Spanish conquistador. Gonzo's Quest not only has stunning animation, but it also has some incredibly special features. For instance, this slot game was one of the first to feature Avalanche Reels, which cause winning symbols to erupt and generate new ones to fall into place. It also has a 96% RTP.

How to Claim Casumo Casino’s Welcome Bonus?

Claiming the welcome bonus at Casumo is simple if you follow the guidelines outlined below.

  • Visit the official website
  • Click on the “Sign up” or "Join" icon on the Casumo casino website
  • Provide the required details to complete the registration process
  • Make the required first deposit of at least $10
  • "Opt-in" for the free spin promo

The free spins promotion does not require a deposit, but you need to "opt-in" for the reward after creating an account. In contrast, the deposit match is automatically available when you make your first deposit on the website.

New Zealand Online Casinos with Similar Welcome Offers 

The following are some New Zealand online casinos that provide welcome bonuses comparable to Casumo.

  • Casino Tropez
  • The gaming library holds a total of 400+ online casino games. Around 1,400 enjoyable online pokies are included in their lobby, and both low and high-rollers will find something they like in the casino's gaming lobby. Your first deposit will automatically receive a 100% bonus, up to a maximum of $100 and an additional  €3000 bonus, as part of the website's welcome package.

  • Wheelz
  • Wheelz will double the initial deposit amount, up to a maximum of $300, if you take advantage of its 100% deposit incentive. You must make the maximum deposit amount in order to take full advantage of the offer, giving you a total of $600 to play with. Any initial deposit higher than this amount will have a total bonus value of  $300 added by Wheelz. This is because the maximum bonus value is $300. Also, remember that any welcome bonuses such as this are transferred to your account in the form of bonus money, which comes with its requirements to fulfil.

Is the Welcome Bonus Worth Claiming? Editor's Comment

The Casumo casino bonus is something worth commending. Any bonuses granted in addition to the site's inherent welcome package can be viewed as icing on the cake. For gamblers searching for even more rewards, the Casumo Valuables frequently occur enough to satisfy even the most competitive players. When compared to other casinos, the Casumo casino bonus program is one of the most competitive because there are new incentives accessible multiple times a day. Because of the time and spin constraints imposed by these offers, the stakes of each game might be increased for players searching for a burst of excitement.

Other Casumo Casino Bonus Available to Kiwi Players

After completing the registration process, the following additional benefits will become accessible to you.

Casumo Casino Bonus Drops & Wins 

550 prizes in cash and free round bonuses make up the daily prize pool of $18,000. This promotion is sponsored by pragmatic play, and it features an $850,000 total prize pool. There is a chance to win cash prizes at random while playing any of the eligible video slot games.

Does the Casino Reward Loyal Kiwi Players?

You can earn incentives through Casumo's loyalty rewards program for your time spent gaming on the website. In this special rewards program, you are given "valuables'' in exchange for the time you spend on the website playing games. The valuables may be "bonus cash," "deposit bonuses," or "bonus spins."

Are Tournaments Available at the Casino?

There are four weekly tournaments available. The weekly prize pool is $82,000, with 2000 cash prizes and free round bonuses. You can join each week for a chance to take home one of the many prizes up for grabs.

To earn a spot on the in-game leaderboard, achieve the highest possible win from a single spin in any of the games that qualify for the competition. The higher you place, the better the prize you will receive. Some of the slot games that can be played in the tournament include Wolf Gold, Mustang Gold, Sweet Bonanza, The Dog House, Fruit Party, and Big Bass Bonanza.

Are There Any Mobile-Specific Bonuses for Kiwi Players?

The Casumo casino does not presently offer a mobile-specific bonus to its Kiwi players. Still, you may find similar benefits at New Zealand casinos such as "Twin" and "Ruby Fortune," which reward their customers for using mobile software. 

Casumo casino gaming library screen with their logo and a New Zealand flag

Casumo Casino's Gaming Lobby in Detail

You would have to create an account before you have access to the games on the website. You don't have to scroll through the entire site to access the gaming lobby because it's user-friendly. You can sort the games in the lobby according to your preferences. More information regarding the gaming area is provided in the following paragraphs.

Software Developers Working with Casumo Casino

The software providers do the bulk of the labour involved in developing the software (i.e., games) that users of online casinos can enjoy. At Casumo, you are provided with access to the very best games available from the industry's most reputable developers.


The world's most successful online casino operators often turn to NetEnt, the industry-leading supplier of premium gaming solutions, for gaming needs. When it comes to driving the market with exciting games driven by their cutting-edge technology, they have been real market pioneers. The skilled workforce takes great pride in delivering adaptable solutions for digital casinos.

Pragmatic Play

The iGaming industry is dominated by highly successful global brands, and one of the leading game developers in the space is Pragmatic Play. They have multiple products, including award-winning slot games.

Evolution Gaming

The Evolution Gaming Group provides fully-integrated B2B live casino solutions to gaming operators. Since its inception in 2006, Evolution has grown into a B2B provider, and the company now has more than 500 operators as customers.

Recommended Games for Kiwi Players

You'll find a list of the best games available to players from New Zealand here, which are featured on the Casumo site.

Online Slots/Pokies

Every player should check out the handpicked collection of the most exciting new slot games on the site. Book of Dead, Sweet Bonanza, Legacy of Dead, Wolf Gold, Big Bass Bonanza, and Razor Shark are some of the classic slot games at Casumo. 

Classic Table Games

Blackjack, poker, and baccarat are three of the most popular table games at Casumo. When you look through the options in the live casino gaming lobby, you'll find various online Live Blackjack games.

Jackpot Games 

The majority of jackpot games available on the site are video slots, and most of these jackpots are won by completing a bonus round. You may check out Mega Moolah Absolutely Mad, Divine Fortune, Sisters of Oz Wowpot, and Mega Fortune if you're interested in playing jackpot slots on the site.

Instant-Win Games

Games of chance with an immediate result are referred to as "Instant Win Games." It is immediately apparent whether you have won a game after completing each round. Instant Win games on the website include Scratch gold, Blitz scratch, and Happy scratch, among many others.

Live Casino Games

In addition to Blackjack, Roulette, Money Wheels, and Poker, the casino offers other popular live casino games such as Monopoly Live and Deal or No Deal Live.

Video Poker and Poker Games

Video poker is a type of game that, similar to blackjack, requires a player to have a combination of luck and skill to be successful over the long term. Video poker games such as Tens or Better, All Aces, and Joker Poker, among many others, are available on the website

High RTP Pokies from the Casino Reviewed

Here are three slots in the casino’s gaming lobby that have a high return to player percentage.

Blood Suckers

This vampiric video slot will put you in a gothic mood! You might unlock free spins by collecting scatters. The game also has a whopping 98% RTP which makes it one of the highest RTP games available online.

Jackpot 6000

The classic fruit machine excitement, including cherries, bells, gold stars, and lemons, played across three reels, three rows, and five betting lines, plus the added benefit of an RTP% of 98.9%, makes this game one of the best in the industry.

Rich Wilde and the Amulet of Dead 

The game includes free spins, scatters, expanding symbols, a bonus round, a 5,000x base game jackpot, and a high RTP of 96.21%. These features give you plenty of chances to win the Egyptian loot and take it home.

Does Casumo Casino Have Free Play Mode?

The Casino offers an excellent Free Play option that encompasses the vast majority of the games. It is possible to access this feature without creating an account by just clicking the game's icon to launch it in demo mode. It is the best option to play online without spending any money in the process. If you feel comfortable with everything you encounter while using the free play mode, you can easily create a Casumo Casino account, log in, deposit, and start playing.

Is the Gaming Lobby Easy to Navigate? Editor's Comment

The gaming lobby is easy for bettors to navigate. There is an "A-Z" segment at the bottom of the page. Here, players can quickly locate the games of their choice by searching for the game titles. Overall, the gaming lobby is user-friendly for Kiwi bettors.

A hand is holding a mobile phone with a compatible Casumo casino mobile app o for mobile compatibility

Casumo Casino's Website Design, Mobile Compatibility, and Usability

A significant amount of effort was invested in creating funny cartoonish images that adhere to the brand values. The Casumo Casino in NZ chose a straightforward layout for its website. The home page and the game browser are the two primary points of navigation. All the information you require can be found on the website.

The browser accurately organises the games. It separates them into categories like the most popular, slots, table games, jackpots, live games, and ultimately all of the titles. When you have chosen what you want to play, it only takes one click to launch it, and the loading time is typically under 35 seconds.

Is the Casino Accessible to Kiwi Mobile Players?

Casumo Casino in NZ has always placed a strong emphasis on providing the very best player experience possible. They allow customers to enjoy playing from any location and time of day or night. Keeping this in mind, they developed a mobile casino that is visually stunning and straightforward. They also created a one-of-a-kind Casumo app, and it's now available for download on both iOS and Android. It is available on the page for Android apps and the App Store.

Recommended Mobile Games for Kiwi Players

Here are some mobile casino games that players from New Zealand ought to check out for the best mobile experience. 

  • Mobile Blackjack

    Blackjack played on a mobile smartphone is, for the most part, functionally equivalent to blackjack played at an online casino using any other type of device.

  • Mobile Roulette

    You will get live roulette action on your smartphone when you download Casumo casino mobile software. You would have access to many varieties, including American Roulette and European Roulette.

  • Poker

    Poker is a fun and entertaining card game that comes in various formats, including mobile poker. Poker is one of those games that almost everyone has dabbled in at some point in their lives. On the other hand, it would appear that not everybody is aware that this time-honoured game may also be played on mobile devices. 

Is Casumo Casino Accessible on All Gaming Devices?

No matter what mobile device you use to visit Casumo casino mobile platform, rest assured that its extensive selection will blow you away. The images on the site look fantastic, regardless of the size of the mobile device you are accessing it on. Casumo casino in NZ can be played on the go using any phone with an Android or iOS operating system. The compatibility also extends to Blackberry and Windows devices so long as you use a supported browser.

Is Casumo Casino Mobile Platform a Great Choice for Kiwi Mobile Players? Editor's Comment

Mobile gamblers shouldn't have any issues utilising Casumo casino in NZ because they are able to access to most of the games, bonuses, and other services on this site using their mobile device. The Casumo casino app and instant-play platform are user-friendly, and you will undoubtedly have a great time playing on the website.

A lock and a security sign with check mark for Europa Casumo's FairPlay and security

Licensing, Fairness, and Security at the Casino

Casumo protects your personal information and respects your privacy. This commitment is in place throughout the entirety of the lifetime of the personal data that you supply to Casumo. The way they handle your data complies with the EU's General Data Protection Regulation. Likewise, the Maltese Data Protection Act.

Is Fairness Guaranteed?

The website has also been awarded certification from eGaming Review Awards. This indicates that all the games offered on the website have been subjected to stringent scrutiny by independent auditors. This is to guarantee that they are sincere and reliable. This indicates that all of the RTPs that are posted on the website are accurate to the very last detail. Furthermore, you can have complete confidence that the games are random, honest, and fair and that utilising the website will be entertaining for you. Casumo has made every effort to guarantee that the site you play on is impartial and unbiased, and as safe as possible, and they have done so by taking all of the necessary precautions including the use of RNG technology.

Safety and Security Measures at the Casino

Casumo, for starters, have been registered with and is licensed by the most significant and top online gaming regulatory organisations. Casumo Services Limited holds licences in Malta, the United Kingdom, and Sweden. As a result, the site is considered to be completely safe and regulated in a large number of countries all over the world. It is entirely safe when it comes to protecting your financial and personal data because it makes use of the most advanced 128-bit SSL encryption technology. This ensures that hackers cannot access your data and steal it.

Casumo Casino’s Remote Gaming Licenses

The Malta Gaming Authority has given the operator its standard gambling license. Their goal is to establish a more secure environment for players. They collaborate closely with the relevant governmental and non-governmental organisations in NZ. This will not only ensure the players' safety but also encourage more responsible behaviour among every gambler involved in the gaming industry.

Similar NZ Online Casinos Licensed by the Same Authorities

The following are some other New Zealand online casinos that hold similar remote gaming licenses:

  • Wildz Casino

    Wildz Casino presents players from New Zealand with a variety of one-of-a-kind features. This includes their 'Levelz' progress bar, which bestows free spins to consistent players, and their 'Spinback' feature, which awards a free spin following a string of five consecutive losses.

  • Nitro Casino

    NitroCasino serves customers who have a desire for speed. They provide a variety of ongoing promos, some of which come in the form of daily incentives, such as free spins bonuses or bonus cash with relatively low wagering requirements.

Responsible Gambling Tools

The experience of playing online casinos is intended to be exciting and fun, yet, we are aware that it is easy to get carried away with it. This is why Casumo casino sees it as its duty to the gaming community to both educate and provide support for those who are experiencing problem gambling.

  • Logged in time limit

    You have the option to set a daily maximum for the number of hours you stay logged in at Casumo casino. When you hit your limit, you will be automatically logged out. Also, whatever play you are engaged in will be paused or finished in the background. After requesting to increase or lower your limit, it will be possible to do so after a waiting period of twenty-four hours.

  • Login time block

    You may schedule a period that spans the entirety of the week and does not allow you to access your account at any point during that period. The beginning and ending times of this limit will be determined automatically based on the time zone that you are currently in when you activate it. Once a request has been filed to shorten or cancel your time slot, it will take twenty-four hours for either option to become available.

  • Deposit limit

    A deposit limit will decide how much money can be deposited at once at a specific time. After you have deposited this amount, you will no longer be able to add any more funds until your limit has been reset.

  • Spending Budget

    A spending budget will restrict the amount of money you are allowed to spend over a specific period. You will be allowed to deposit an amount equivalent to any withdrawals made during this period.

  • Loss limit

    With a loss limit, the money you lose due to your bets minus your wins for a given period will be capped at a predetermined maximum. When you exceed this threshold, you cannot place any more bets until your limit is reset, which could take a few minutes to several hours.

  • Wager limit

    The amount of money that may be staked or risked during a specific time frame is constrained by a wager limit. Once you've hit this amount, you won't be allowed to place any more bets until your limit is reset.

  • Play Okay tools

    You may set restrictions inside Play Okay regarding how much money you can spend gambling at any given time. In this way, regardless of how much fun you have, you can guarantee that you will maintain control even as you take pleasure in the encounter. The responsible gambling tools provided by Play Okay include:

    1. Deposit limit
    2. Wager limit
    3. Spending budget
    4. Time limit 

    You can visit the Play Okay page on the website to better understand the many categories of restrictions that might be applied.

  • Take a self-assessment

    The casino has compiled a list of questions to assist you in better determining whether or not you, or someone you know, could be susceptible to developing a gambling addiction. You may also choose to self-exclude, limit your playing time, or take a sabbatical from the game.

How to Use Responsible Gambling Tools Featured at Casumo Casino?

When you play at the casino, you can manage how much time and money you spend gaming by establishing limits on your Casumo account. Everyone maintains their finances somewhat differently, and as a result, the site provides numerous tools for setting restrictions. You have the option of picking simply one or combining many different limits. The decision is entirely up to you, but know that the customer support representatives are accessible around the clock to offer guidance and assistance in establishing those limitations properly.

Is Casumo Casino a Safe Choice for Kiwi Players?

Legal approval has been granted for the casino to operate in the United Kingdom, and the Malta Gambling Commission in Malta has approved the platform's activities in the remaining jurisdictions, including the player pool in New Zealand. Although obtaining a license to run from these regulatory bodies is a huge accomplishment, Casumo does not stop there regarding player safety. The independent software testing performed by reputable TST businesses demonstrates that their gaming software is fair. Players are assured that Casumo's Random Number Generator, which determines the outcomes of games, operates perfectly.

They employ the most up-to-date version of the industry standard 128-bit SSL certificate for their web platform. This indicates that encryption is fully implemented and applied to all data entering and exiting. It also ensures that even if a third party were to find a way to get "past security," they would not make much use of the information they discover. 

Credit cards, gold coins and a Bank's logo for banking options in Casumo Casino

Casumo Casino's Banking Department in Detail

The operator offers easy-to-use banking methods. There are different mediums players are able to use to make deposits and withdrawals. Some of the payment methods available on this website include VISA, MasterCard, Neteller, Skrill, and ApplePay, among others.

How to Make a Deposit and Available Options

There are various deposit options available for gamblers using the website. Casumo accepts deposits made by Visa, Mastercard, Paysafecard, Skrill, and Apple pay, amongst other payment methods. To make a deposit, follow the on-screen instructions after clicking the "Balance" link in the menu. Make sure you only use payment methods associated with your name.

How to Make a Withdrawal and Available Options

Payouts at the casino are fast, depending on the chosen withdrawal option. When making a withdrawal, you may use the same payment method you used to make your most recent deposit. Withdrawals will be evaluated and, if approved, processed within a few hours at Casumo. $20 is the lowest amount that can be withdrawn.

To make a withdrawal:

  • Choose the money icon on the primary page of the navigation. 
  • Pick the withdrawal method you want to use, and then follow the on-screen instructions.

Deposit Methods Visa, Mastercard, Paysafecard, Skrill Apple pay, EcoPayz Withdrawal Methods Visa, Mastercard, Skrill, Apple pay

Recommended Payment Services for Kiwi Mobile Players

When making online payments with online casino operators, Kiwis have a wide range of alternatives at their disposal. The following list includes the best payment methods that you will find online:

    Payments can be made at nearly all iGaming websites using debit cards, credit cards, or a combination of the two.

  • Credit/Debit Cards
  • However, the cards often need to be issued by major financial institutions like Visa or MasterCard.

  • E-Wallets

    E-wallets process transactions rapidly, and they provide a variety of security benefits. Wallets from other countries, including Neteller and Skrill, are incredibly popular payment methods and most New Zealand gamblers would already be familiar with POLi.

  • Bank Transfer

    Even though bank transfers typically take more time, they are one of the safest options for depositing and withdrawing money. Some operators may charge you a fee for using a bank transfer. Also, the minimum withdrawal amount for bank transfer is determined by the casino 

Banking Limits and Other Crucial Details

You ought to be aware of a few things regarding your banking options. Payments processed by banks may take up to five days. However, payments made through e-wallets like Ecopayz are supposed to be paid instantly following approval. It is also important to note that players can process payments in New Zealand Dollars. Also, the casino does not charge its customers any commission fees. The minimum transaction limit is $10 for deposits and $20 for withdrawals.

Is Casumo Casino's Banking Service Efficient? Editor's Comment

The banking methods at the casino prove to be very efficient. Payouts do not take more than the expected time, and the casino imposes no commission fees. We hope the casino will add more payment options, including cryptocurrency, very soon.

A headphone with messaging and question logos surrounding it for customer support of Casumo Casino

Casumo Casino's Customer Support Department in Detail

The customer support at Casumo is decent. The operator recommends using the live chat option, where you will likely get the best customer experience. This is available to players 24 hours a day, seven days a week, and is operated by attendants who are quick, professional, and knowledgeable.

There is also the option to contact the customer agents via email, and they will get back to you as soon as possible. The one issue here is that there is no phone number on which to contact them, which lets them down a little, as some gamblers like to be able to have the full attention of customer support representatives.

Recommended Contact Options

You can simply email the Casumo customer service team's designated customer support email address to get in touch with them. A live chat option is also available for customer service.

The customer service team is ready around-the-clock to respond to your needs, and you should expect a rapid answer to any questions you may have on the website.

  • Live chat
  • FAQ

Is There a Help or FAQs Page on the Site?

If you have a more generic question, you may find the Frequently Asked Questions section helpful. It is both thorough and in-depth. It might assist you with questions about your account, deposits and withdrawal, and casino bonus questions. It is highly recommended that you begin your search through the FAQs. You will probably be able to locate the majority of the information that you require using the FAQs page section.

Can I Get in Touch with Casumo Casino Customer Care Agents on Social Media?

The operator is active on both Twitter and Facebook. If you have any questions concerning the online casino platform, you may use these platforms to contact customer support representatives and get some answers.

Is the Casino's Customer Support Helpful? Editor's Comment

The online casino has experienced customer service representatives on board who are available to answer any questions 24/7. The website also has an email option if you'd prefer to send complaints via email. The customer service options are incredibly helpful, and we think they are superb; the only thing missing from this site is a phone support option.


  • Is it safe to play at Casumo? It certainly is. The website is equipped with security measures, such as SSL encryption.
  • Which casino games am I allowed to play with my bonus? It depends on the casino promotions you are enjoying. You can play slots, blackjack, or try your luck at a card or new table games.
  • Can I withdraw my casino bonus? certainly! You would, however, have to wager your bonus before you are allowed to withdraw it.
  • Is it possible to play games on mobile? Yes, it is possible to play online casino games through your mobile device.
  • Is there a Casumo app? Yes, you can download a unique Casumo App, available for both Android and iOS devices.

Is Casumo Casino Worth Checking Out by Kiwi Players? Verdict 

Casumo is a fantastic online gambling establishment. It is vibrant, daring, and innovative. It transports you to an entirely new gaming universe, precisely what it intends to achieve. The number of games available is excellent, and the ease of navigation on both the desktop and Casumo casino mobile versions is outstanding. Depositing and withdrawing money is lightning fast, safe, and secure. There are one or two enhancements that could be made to make it even better, such as a contact phone number. In conclusion of our Casumo casino review, the site has a very professional and regulated feel to it.

Review details Author: Tolulope Samuel Date Reviewed: August 14, 2023 Reviewed Casino: Casumo Casino Editor's Rating:
Casumo Casino 100% Match Bonus + Up to $500
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Tolulope Samuel - Author & Promotions Manager
Tolulope Samuel Author & Promotions Manager

Tolulope is an expert in researching, reviewing, and writing about online casino bonuses. With more than 6 years of experience, his goal is to assist our readers in selecting the right promotion for their casino journey.

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