Europa Casino NZ: Start Playing with a 100% Welcome Bonus up to Nz$100 + Nz$2400!

The New Zealand iGaming community is stacked with a rich collection of popular online gaming sites. Players now have access to the best gambling offers like free spins, welcome packages, no-deposit bonuses, and mobile-specific compensations among a plenitude of others. Europa Casino, one of the biggest players in the country, is a force to reckon with in the NZ gambling landscape.

The platform is the brainchild of Universe Entertainment Services Malta Limited and was founded in 2004. Operating a Malta Gaming License, this operator embodies safety, security, and legality for Kiwi gambling enthusiasts. Also, it highlights a robust assortment of the best games available in the NZ gaming marketplace.

Care to know more about this platform? Continue to read this Europa Casino Review and have all your questions answered!

Rundown of Europa Casino’s Bonuses and Promotions 

Incentivizing players is a standard practice in the gambling industry. Europa has a long list of attractive bonuses for NZ players and they are sure to mesmerise every Kiwi player looking for an ideal casino with a deluxe treatment for its members.

First Deposit Bonus: 100% up to 100 NZD on your first deposit with the chance to win up to 2400 NZD - Activating this bonus requires a minimum deposit of 10 NZD while the wagering requirement is 30x.

Second Deposit Bonus: 60% up to 500 NZD on your second deposit – This bonus comes with a wagering condition of 30x. Also, you have to deposit a minimum amount of 20 NZD to activate it.

Daily Free Spins Hunt: Deposit and get up to 50 free spins the following day by playing the Free Spins Finder Game – You have to deposit a minimum of 20 NZD to qualify for this promotion. When you play, you have assured a minimum of 5 free spins although the bonus is only usable on specific games.

Mystery Monday: Play selected games every Monday for the chance to win a Mystery Parcel loaded with free spins and cash – Only depositing members can activate this bonus and it comes with a 50x WR.

Weekly Loyalty Bonus: Weekly bonus of up to 250 NZD for loyal players – The amount winnable here depends on the VIP Level and the deposit amount made in the week. The loyalty bonus also comes with a 25x WR.

Referral Bonus: 50 NZD bonus for every person referred to the casino – This bonus comes with a 25x rollover condition. To be eligible for the bonus, the referred player must deposit within 7 days of registration.

Free Spins Tuesday: Deposit every Tuesday and receive up to 60 free spins for select games – To claim this bonus, you must deposit at least 20 NZD. Also, the bonus winnings come with a 50x WR and you can only use the spins for specific games.

The Daily Drops and Wins: Daily prize wins and tournaments with a monthly prize pool of 500,000 NZD – The Drops and Wins have eighty-four daily prize drops with a 9000 NZD daily prize pool while there are 12 tournaments spread over 7 days each with a 62,000 NZD pool prize.

Europa casino gaming library screen with their logo and a New Zealand flag

Quick Summary of the Casino’s Service 

Europa Casino in NZ goes pretty hard when it comes to services and specifications. In the following, we present a tabular overview of the key features and services.

General Information Established 2004 Licence Malta Gaming Authority - License No: MGA/B2C/249/2013 Ownership Universe Entertainment Services Malta Limited Game count 400+ Average RTP 96% Most Popular Slots Sweet Bonanza, Big Bass Bonanza, Gates of Olympus, Joker Rush, Book of Rampage, Mega Fire Blaze: Wild Pistolero, and Diamond Rise Software Developers 18 Game Vendors -- Playtech, Microgaming, Pragmatic Play, Quickspin, Eyecon, Betsoft and more Free Play No Recommended Banking Options Visa, MasterCard, Maestro, Trustly, Visa Electron, Skrill, ecoPayz, Paysafecard, Neteller, Bank Transfer Bonus Types Welcome Bonus, Free Spins, Loyalty Bonus, Reload Wagering Requirement Yes Deposit Limits Minimum: 10 NZD, Maximum: N/A Withdrawal Limits Minimum 20 NZD, Maximum: 9999 NZD Commission Fees No Customer Care Contact Channels Phone, Live Chat, Email Mobile Play Yes Available Responsible Gambling Tools Deposit Limit, Loss Limit, Bet Limit, Self Exclusion
Dice, gaming chips, cards and a mobile phone on a podium for bonuses and promotions of Europa casino

Europa Casino Online Bonus Department in Detail 

The greatest strength of Europa Casino is the bonuses it offers to players. There are different categories of bonuses such as welcome offers, reloads, tournaments, free spins, and a host of others.

The Welcome Bonus for Kiwi Players

This Europa casino bonus is only available for new members of the platform. Therefore, you have to sign up to be entitled to the offer. The bonus is an impressive package that comes in two phases which are:

  • First Deposit: 100% up to 100 NZD with the chance to win up to 2400 NZD
  • Second Deposit: 60% up to 500 NZD
  • High Rollers Deposit: up to 500 NZD 

The first deposit bonus can be received for a complete year after every first deposit of the month. To renew the bonus every month, you must use the promo code XM5YTB3. The second deposit bonus is not renewable monthly as it is a one-time offer you get after registration. Lastly, the bonus is available for both the Europa casino app players and browser gamers.

Welcome Bonus Terms and Conditions at Europa Casino

The Europa Casino bonus is not without conditions and requirements. The first deposit bonus requires a minimum deposit of 10 NZD and a wagering requirement of 30x (deposit and the bonus amount).

The second deposit bonus also has a 30x WR (of the deposit and the bonus amount) and a minimum deposit of 10 NZD. For both bonuses, it is not all bets that count for wagering requirements – and even for those that count, they do not have equal contribution value.

For the high roller bonus, the allowed minimum deposit amount is 1000 NZD. Other than this, the wagering requirements, bet contributions, and all other terms remain the same. All in all, our experienced review team safely concludes that these terms and conditions are decent.

Best Games to Use Your Welcome Bonus

You have to be smart with the games you use the Europa Casino Bonus on. Luckily for you, our team has assumed the responsibility of listing the best game categories on which your welcome bonus can be best used. They are: 

  • Slots : Slots contribute 100% (joint highest percentage) to wagering requirements for your welcome bonus.
  • Scratch Cards: Apart from slots, scratch cards are the only other category of games that contribute 100% to your Europa casino bonus as a newcomer.

How to Claim Europa Casino’s Welcome Bonus?

Activating your welcome bonus on this iGaming site is straightforward. NZ players just have to follow the steps below and they are good to go:

  • Visit Europa’s official website at  
  • At the top right corner of the homepage, click on the Join Now button
  • On the next page, put in your details correctly
  • Ensure that NZD is your selected currency and submit
  • After submission, copy the confirmation code that pops up in your mail and fill in the relevant field
  • Go back to the homepage and log into your account
  • After logging in, navigate your way to the deposit section
  • Choose your preferred payment method and make a deposit above the minimum amount allowed
  • After successfully depositing, the bonus will automatically get credited to your account 

New Zealand Online Casinos with Similar Welcome Offers

While our focus on this page is Europa Casino, there are other platforms in NZ worth considering. We will now make a short highlight of their welcome bonuses in this section.

Jackpot City: 100% up to 1600 NZD (across the first four deposits) and 1 NZD for 80 free spins.

As terrific as this welcome bonus is, it comes with a high 70x wagering condition. On the other hand, Europa’s welcome bonus comes with a reasonable 30x rollover requirement although with a smaller bonus amount. At the end of the day, it evens out.

Royal Vegas: Up to 1200 NZD across the first four deposits

This Royal Vegas welcome bonus is remarkable even with a 50x WR. When compared to Europa’s offer, the consideration boils down to the same analysis we made under Jackpot City’s bonus. Europa has a more reasonable 30x wagering requirement although with a smaller bonus amount.

Casumo Casino: 20 no deposit free spins and 100% up to 1200 NZD on the first deposit

Casumo has an all-around commendable welcome bonus. The bonus comes with a 30x wagering requirement which is quite favourable. There isn’t much to discuss here because this offer is better than Europa’s.

Ruby Fortune Casino: Up to 750 NZD spread across the first three deposits

This welcome offer by Ruby Fortune has a 50x wagering requirement which is slightly high. Here, we believe Europa has an edge. It has a comparable bonus amount and a better wagering requirement.

Is the Welcome Bonus Worth Claiming?

After careful consideration, our review team concludes that the welcome bonus by Europe Casino is reasonable. Can it get better? Yes. Are there better offers for NZ gamers? Yes, but they are few and far between. Therefore, claiming the bonus is not a bad decision; but at the end of the day, this depends on personal preferences.

Other Bonuses for Kiwi Players at Europa Casino

The princely treatment Kiwi gamblers get at Europa isn’t limited to the welcome bonus. There are other casino bonuses you can activate as an existing member.

Daily Free Spins Hunt

To claim this bonus, you have to deposit at least 20 NZD. After your deposit, you can get up to 50 free spins the following day by playing the Free Spins Finder Game. The free spins have a validity period of 3 days. Furthermore, the bonus is only usable on specific games that are:

  • Fire Blaze Classic: Red Wizard
  • Fire Blaze Golden: Tundra Wolf
  • Mega Fire Blaze: Khonsu God of Moon.

This Europa Casino bonus is also not available for newcomers that are making their first deposit into the platform.

Mystery Monday

This bonus offer lets you play specific games every Monday for a chance to win a Mystery Parcel loaded with free spins and cash. The bonus is claimable only by depositing members and it comes with a validity period of 3 days.

To withdraw your winnings from the free spins, you must clear a 50x wagering requirement. There are six select games you have to play to qualify for this free spin bonus. They are:

  • Legacy of the Tiger
  • Big Circus
  • Blue Wizard
  • Amazing Factory
  • Tundra Wolf
  • and Red Wizard

Free Spins Tuesday

NZ gamblers can obtain up to 60 free spins for select games every Tuesday by depositing at least 20 NZD. You can activate the bonus up to three times on that day making a possible maximum of 60 free spins.

This Europa Casino bonus is valid for just three days and the winnings come with a 50x wagering requirement while you can only use the spins for specific games. These are:

  • Mega Fire Blaze: Bug Circle
  • Joker Rush
  • Mega Fire Blaze: Wild Pistolero
  • Fire Blaze Classics: Firefighter
  • Fire Blaze Classics: Red Wizard
  • Fire Blaze Jackpots: Blue Wizard
  • Silver Bullet Bandit Cash Collect.

Double Up Fridays

This bonus offer allows you to get double comps on selected slots for a day. This promotion is only available for November 2022. The selected slots that the bonus applies to are:

  • Fire Blaze Quattro: Celtic Charm
  • Fire Blaze: Tundra Wolf
  • Mega Fire Blaze: Wild Pistolero
  • Ways of the Genie

Referral Bonus

Every time you refer a friend to Europa, you have the chance to claim 50 NZD. This is one of the longest-running Europa Casino bonus packages, having been launched since 2006. The bonus can only be claimed if the referred registers through the casino software. They must download Europa casino software via the link, as found in the email sent by the referrer when completing the form on the site’s Refer a Friend page. This bonus comes with a 25x wagering requirement.

Does Europa Casino Reward Loyal Kiwi Players?

The platform has a five-tier VIP program. You are automatically placed in this program once you sign up and deposit real money. As you move up the VIP levels, you get to enjoy certain exclusives like:

  • Bigger weekly loyalty bonuses
  • Faster withdrawals
  • Bigger withdrawal of amounts
  • A higher conversion rate of comps points to cash
  • An exclusive pass into tournaments and unusual promotions 
  • A personal account manager 

Each loyalty bonus comes with a 25x wagering requirement regardless of your VIP level and bonus amount.

VIP Level Loyalty Bonus Amount Deposit Amount Required Gameplay Club Member $25 $100 $2500 VIP Silver $75 $150 $4000 VIP Gold $100 $150 $4000 VIP Platinum $150 $150 $4000 VIP Diamond $250 $150 $4000

Are Tournaments Available at Europa Casino?

Participating in tournaments is an opportunity to win prizes and cool rewards. Thankfully, Europa has a few of them. One of them is the Friday Big Quiz trivia which will run every Friday, from 20th January to 29th December 2023. By joining this tournament, Kiwi players can win money from a prize pool of 2,000 NZD every week. 

There is also the Daily Drops and Wins tournament where you can receive daily prize wins and slot tournament rewards in a monthly prize pool of 500,000 NZD. There are a total of 47 qualifying games for this promotion. The best ones to try out are:

  • Sweet Bonanza
  • Big Bass Bonanza
  • Fury of Odin
  • Power of Thor
  • Wolf Gold

Are There Any Specific Bonuses for Europa Casino Mobile Players in NZ?

At the time of this Europa Casino Review, there were no mobile-specific bonuses for Kiwi players at Europa. This is because most operators now offer mobile functionalities, and the same bonuses that are offered to web players are available to mobile players as well. 

A big check mark with some gold coins for banking options in Europa casino

Europa Casino’s Gaming Lobby in Detail

The game lobby at Europa is a beautiful sight to behold. Here, you can see an impressive collection of some of the best games available for Kiwi players. With an incredible 400+ diverse games, this platform surely creates an instant positive impression.

Software Developers Working with Europa Casino

The game selection at Europa is outstanding, but that’s thanks to the decent list of 18 providers behind them. Some of these include industry giants like Playtech, Microgaming, Pragmatic Play, and Betsoft.

  • Playtech: For a long period, Playtech was the only software provider at the casino. Some of the studio’s games at Europa are Book of Kings, Fire Blaze Classics: Red Wizard, Buffalo Blitz, Mega Fire Blaze: Wild Pistolero, and Joker Rush.
  • Microgaming : Microgaming is another studio with a good collection of games at Europa which includes 1000 Wishes, 1524 Golden Quest, and A Tale of Elves.
  • Pragmatic Play: This studio also shares a significant proportion of the game cluster at Europa. Some of these include Aztec Blaze, Big Bass Bonanza, and Sweet Bonanza.

Game Selection at Europa Casino for Kiwi Players

Online Slots/Pokies

Slots are generally considered to be the leading game type in the iGaming sector. Thankfully, Europa online casino goes hard in this category. Among the top slot machines that you can play on the site are:

  • Gates of Olympus 
  • Fire Blaze Jackpots: Blue Wizard
  • Joker Rush 
  • Book of Rampage 

Classic Table Games

After slot machines, Table games seem to be another preferred game among many NZ gamblers. A few of the popular options available under the section are:

  • Blackjack Multi-Hand
  • Premium Roulette American
  • Penny Roulette
  • Blue Fortune 

Jackpot Games

Jackpot games come with massive prizes and rewards for gamers. Some of the most played and popular jackpot games at Europa casino online include the following:

  • The Walking Dead 2
  • Pyramid Lynx 
  • King Blitz
  • Joker Rush

Instant-Win Games

Instant win games are exactly what they sound like – crazy fast games with great prizes. They are especially ideal for gamers that have no time to spare playing online slots or jackpot games that are time-consuming. 

Live Casino Games

Playing live is a big flex for players. It is now a must-have for every serious iGaming site. Some of the games highlighted here are:

  • American Roulette Live
  • Quantum Roulette Live 
  • Blackjack Live
  • Baccarat Live

Video Poker and Poker Games

You also have an assortment of standard poker and video poker games to choose from at Europa Casino. Some of the video poker games available on the platform are:

  • Casino Hold’em 
  • Joker Poker 
  • Casino Stud Poker

High RTP Pokies at Europa Casino. 

The percentage Return to Player (RTP) is a key metric used to identify the best rewarding games. At Europa, we have more than enough slots with good RTPs but our picks from this pool are:

The Age of the Gods Online Slot

The Age of the Gods is a 5-reel, 20-line slot series from the stables of Playtech. The game comes with so many features reminiscent of Ancient Greece and its associated practices. This game has an impressive RTP of 95.02%.

Fire Blaze: Blue Wizard

Fire Blaze: Blue Wizard is an online jackpot slot from Playtech studios. It is a 5-reel, 3-row slot with a remarkable 96.03% fixed RTP.

Age of the Gods: God of Storms

This online slot is another one with a high RTP powered by Playtech. It comes with a setup of 5 reels, 3 rows, and 25 paylines. The game’s RTP is 96.14% which is reasonably high.

Does the Casino Have Free Play Mode?

Currently, Europa does not have a free play mode for New Zealand gamers. However, there are other top casinos that do and they include:

  • NitroCasino : Nitro casino’s game pool is an amazing 2,000+ from over 70 software vendors. The free online pokies available for New Zealanders to play here include titles like Gonzo’s Gold (NetEnt) and Alice Cooper and the Tome of Madness (Play’n GO).
  • Neon Vegas : Among over 2000 games from 60 vendors, many of them are free pokies. These include releases like The Dog House (Pragmatic Play) and Little Bighorn (NoLimit City)
  • Dream Vegas : This is another NZ operator that allows you to play for free without registering on the platform. There are online slots playable for free at Dream Vegas such as Immortal Romance and Book of Dead.

The Gaming Lobby

The gaming lobby at Europa is neatly arranged and categorised, and we give the operator massive props for this. Slots, new additions, tables, cards, jackpots , and the live section are all featured as distinct categories. In total, you have access to more than 1000 games from 18 different vendors.

There are options for you to search titles based on genre, software provider, theme, and unique features. Moreover, there is also a search function that you can use to comb through the game selection for specific titles.

Europa casino mobile app on a cellphone and some gear beside it for mobile compatibility

Website Design, Mobile Compatibility, and Usability

In all fairness, beauty is not the most striking quality of Europa’s official site as the design isn’t particularly modern. However, it is still fairly decent in this department. What makes us love the site the most is its ease of use and mobile compatibility. The site is not themed in any particular style but the shades blend in brightly.

The site’s UI is intuitive enough to be navigable by all categories of NZ gamers. The website also has an average loading speed which could be better. But all in all, you won’t have a problem exploring everything that this casino has to offer. Although, a few modern improvements will be a welcome idea.

Is Europa Casino in NZ Accessible to Kiwi Mobile Players?

Thankfully, Europa online casino’s website is compatible with mobile devices. NZ players can access the platform and play their favourite games on their mobile devices without any form of inconvenience. This can be done either through your browser or the easy-to-use Europa Casino app.

Recommended Mobile Games for Kiwi Players

Whether you are a Europa Casino mobile or desktop player, you have access to the same catalogue of games. In light of this, some of the interesting games you can play on the go to win real money are:

Bass Bonanza

Big Bass Bonanza slot is an easily accessible exciting game for Kiwi mobile players at Europa. Powered by Pragmatic Play, the game is ideal for mobile gamers at Europa. This online slot has 5 reels, 3 rows, and 10 paylines.

The Age of the Gods Online Slot

The Age of the Gods is a slot game series designed by Playtech that you can easily play on your mobile device. The game has a theme reminiscent of Ancient Greece and associated myths. It has 5 reels and 20 lines.

Aztec Blaze: This is a volatile Mesoamerican-themed pokie from Pragmatic Play, and you can also play it easily on the platform from your mobile device. The slot plays out on 6x4 swirls with 25 paylines.

Fire Blaze: Blue Wizard

This online jackpot slot is a 5-reel, 3-row game also from Playtech. The major bonus of the game is the jackpot feature that allows you to win one out of four progressive jackpots.

Is Europa Casino Accessible on All Gaming Devices?

Yes, Europa online casino is accessible on all gaming devices. The casino site is mobile, PC, and tablet compatible. This is of course irrespective of the operating system, whether Android, iOS, or Windows. Therefore, NZ players have nothing to worry about when it comes to device compatibility.

Is the Casino a Great Choice for Kiwi Mobile Players?

To be fair, we believe the casino can make notable improvements on their platform, especially in the area of design. Nevertheless, this doesn’t make the casino a non-recommendable site for Kiwi mobile players. At the end of the day, the access from mobile remains great and you get to enjoy the same offers available for PC players.

A security sign and a lock for Europa casino's FairPlay and security

Licensing, Fairness, and Security at the Casino

To meet industry regulatory standards, Europa has obtained the Malta Gaming License which was issued on August 4, 2018. The licence number is MGA/B2C/249/2013.

In addition, all the games at this casino are independently tested by Gaming Laboratories International (GLI) which is a renowned credible firm that tests the accuracy and fairness of games. Therefore, it is safe, secure, and legal to play at the casino. 

Is Fairness Guaranteed?

Europa guarantees 100% fair and responsible gaming atmosphere. Winnings are real and legit and the casino doesn’t ignore player support requests. In addition, there are no hidden or ambiguous terms intended to mislead or deceive Kiwi players.

Payouts are assured and no incidents of confiscating player winnings are reported. Besides, all games at the casino are fair considering the fact that the platform runs RNG technology at the core of its gaming software.

Safety and Security Measures at the Casino

It is absolutely safe and secure to play at Europa Casino in NZ. There are notable security measures put in place, one of which is 256-bit encryption SSL. Therefore, all information exchanged between your device and the casino’s secure computer environment remains encrypted such that no person can access it in transit. 

Furthermore, the site’s secure areas come with a timeout feature. Hence, when a player leaves their secure session inactive for a period, it times out to wade off unauthorised access.

The Casino’s Remote Gaming Licences

At the time of this review and as previously stated, Europa casino in NZ has a Malta Gaming License issued on August 4, 2018, and the no is MGA/B2C/249/2013. For now, this is the only international gaming licence the operator has. Although, it is enough to certify credibility as it is one of the most reputable licences in the industry.

Similar NZ Online Casinos Licensed by the Same Authorities

Malta Gaming Authority is a leading player when it comes to casino licensing. It is therefore not surprising that some other top NZ casinos are also licensed by this board. Some of these other platforms are:

  • Jackpot City: This casino is owned by Malta Bayton Ltd and is licensed under the Malta Gaming Authority with licence no: MGA/B2C/145/2007 (issued 1st August 2018).
  • CasiGo: CasiGO is a casino under the management of White Hat Gaming Limited. It also operates under the Malta Gaming Authority with licence number: MGA/B2C/370/2017 (issued 01/08/2018)
  • Jonny Jackpot: This casino also operates under the Malta Gaming Authority with licence number MGA/B2C/370/2017 (issued 01/08/2018).

Responsible Gambling Tools at Europa Casino in New Zealand 

There are a few responsible gambling tools at Europa online casino. They are:

  • Deposit Limit 
  • Bet Limit
  • Loss Limit
  • Self-Exclusion

How to Use Responsible Gambling Tools Featured at the Casino?

Deposit Limit

  • Initiate an Europa Casino login 
  • Click on the My Account tab
  • On the account page, select the Deposit Limit button
  • Select a deposit limit for yourself
  • Submit to confirm

Bet Limit

  • Log into your account
  • Click on the My Account tab
  • On the account page, select the Bet Limit button
  • Select a bet limit for yourself
  • Submit to confirm

Loss Limit

  • Log in at Europa Casino
  • Click on the My Account tab
  • On the account page, select the Loss Limit button
  • Select a loss limit for yourself
  • Submit to confirm

Is the Casino a Safe Choice for Kiwi Players?

Having considered and made our research about the various measures put in place, our review team believes this casino to be a safe choice for Kiwi players. It has proper licensing, SSL encryption, guaranteed fairness, and enough responsible gambling tools. Taking all of these into account we conclude that the site is safe and secure for Kiwi players.

A big check mark with some gold coins for banking options in Europa casino

The Casino’s Banking Department in Detail

Gaming is fun, but nothing is guaranteed until your winnings are safely and seamlessly withdrawn. This is why we appreciate the exhaustive banking department of Europa that allows NZ players to make payments through numerous options.

Deposits at Europa Casino Online

Depositing on the platform comes with the widest choice of options. There are more than 10 different payment options that you can use to make deposits in the casino. Some of these options include:

  • Visa
  • MasterCard
  • Astropay
  • Trustly
  • Visa Electron
  • Interac
  • Skrill
  • ecoPay
  • Paysafecard
  • Neteller
  • Bank Transfer

How to Make a Withdrawal and Available Options

Not all accepted deposit methods can be used to make withdrawals. The options here are limited even though still sufficient. Some of the notable ones are:

  • Visa
  • MasterCard
  • Trustly
  • Interac
  • Skrill
  • ecoPayz
  • Neteller
  • Bank Transfer

To withdraw money from your account, you only have to follow these easy steps:

  • Go to cashier
  • Click on Withdrawal
  • Check and confirm your withdrawal method
  • Input the amount you want to withdraw
  • Click on the withdrawal tab
  • In a pop-up window that appears, select accept to submit your request
  • Wait for your withdrawal to arrive.

Recommended Payment Services for Kiwi Mobile Players

While there are many options available, we believe some are better than others due to their fast processing times. They are:

Skrill : Fastest withdrawal time which is 1 to 2 business days while deposits are almost instant.

Visa , Visa Electron and Mastercard: Withdrawal time is within 3 business days and deposits are instant.

Banking Limits and Other Crucial Details 

One of Europa’s biggest strengths is its acceptance of many currencies. Most international currencies are allowed on this platform among which we have USD, GBP, CAD, AUD, EUR, and most especially NZD. It’s such a pleasure that NZD is acceptable on this platform meaning that Kiwi players have their interests adequately covered.

The minimum deposit amount acceptable at Europa Casino in New Zealand is 10 NZD while there is no indication of the deposit maximum. Although to claim many of the bonuses on the platform, you will have to make a higher deposit. In addition, Kiwi players can not withdraw below 20 NZD at any time nor withdraw above 9999 NZD in a month.

For deposits, credit cards, debit cards, and e-wallets process your payments almost instantly. For withdrawals, however, things are different. Skrill is the fastest option here with a processing time of 1 to 2 business days. Other e-wallets also have similarly fast withdrawal times. Visa, Mastercard, and Visa Electron typically take up to 3 business days while bank transfers can take up to 10 business days to process.

Is the Banking Service Efficient?

Our honest answer to this question is a resounding yes. The banking service is established as efficient, especially from the reviews of many players on the platform. Disappointments are hardly an issue when it comes to making payments at the casino

A Europa Casino customer care representative is providing support to the customers

The Customer Support Department in Detail

Our review team is satisfied with the casino in this department. The support representatives are highly responsive and there are enough channels through which they can be reached.

Recommended Contact Options

Live chat, email, and phone number are the available customer support channels. The live chat option is available on the site while the email address is [email protected] . You can also contact the support team through the casino’s official number which is +359-2400-8916.

Is There Help or FAQs Page on the Site?

Kiwi Players that want further clarification on certain issues relating to the casino can check out the official FAQ page. The page provides answers to commonly asked questions bordering on registration, deposits, withdrawals, account verification, and more.

Can I Get in Touch with the Customer Care Agents on Social Media?

Europa doesn’t seem to have a heavy social media presence. At the time of this review, our team could only find the casino’s Twitter handle and Facebook accounts both of which remain inactive.

Is Customer Support Helpful? Editor’s Comment

Europa’s customer support has proven over time to be helpful to Kiwi players. When it comes to responsiveness and attention to the complaints and inquiries of platform members, this casino is up there.


  • Does Europa accept Kiwi players? Europa is a fully functional casino in New Zealand. The operator accepts not only Kiwi players but also the NZD as a payment currency.
  • Is it safe and secure for NZ gamers to play at Europa? The casino has a Malta gaming licence and the site comes with 256-bit SSL encryption. So yes, you can safely and securely play at Europa.
  • What is the minimum amount I can deposit to get a welcome bonus at Europa? The general minimum deposit amount is 10 NZD. However, to activate the casino's welcome bonus, you must deposit at least 20 NZD.
  • Are there live games for the Kiwis at Europa? Yes, the platform has live games for NZ players. These include live roulette, live baccarat and more.
  • Does Europa accept crypto currencies as payment options? No, the casino has not made provision for the acceptance of cryptocurrencies at the time of this review.

Is Europa Casino Worth Checking Out by Kiwi Players? Our Verdict 

In conclusion, Europa is one of the NZ casinos that prioritise the interest of Kiwi players. What is even more impressive is the casino’s relentless effort to keep outdoing its precious feats in bonuses, promotions, mobile compatibility, site security, gaming selection, and payment options. However, there are recommendable improvements in the areas of website design, and live dealer section among a few others. All around, what matters the most is that this casino has far more positives to give to NZ gamers than negatives.

Review details Author: Tolulope Samuel Date Reviewed: August 4, 2023 Reviewed Casino: Europa Casino Editor's Rating:
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Tolulope Samuel - Author & Promotions Manager
Tolulope Samuel Author & Promotions Manager

Tolulope is an expert in researching, reviewing, and writing about online casino bonuses. With more than 6 years of experience, his goal is to assist our readers in selecting the right promotion for their casino journey.

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