Zodiac Casino NZ: Sign up for $1 to get 80 Free Spins

When it comes to gambling sites, Zodiac is a big name. Established in 2001, the Casino is managed by Fresh Horizons Limited. As a licensed and completely safe-to-use casino, it has more than 30 million users worldwide, which is a number that keeps increasing.

Different casino gaming items and the logo of Zodiac Casino represent the casino's feature

The casino is getting popular in New Zealand, and Kiwis enjoy what this Las Vegas-style casino offers. You can play many exciting slots at the platform, including 3 and 5-reel slots and games, like blackjack, poker, roulette, etc.

Curious about how this casino works and what bonuses you can expect while getting into it? Our team has extensively researched the features of Zodiac casino in New Zealand. In this review, Kiwi players can find every bit of useful information to make their online casino experience all the more fun and safe. We are here to tell you everything you need to know.

A big logo of Zodiac Casino, gift boxes, diamonds and coins for different bonuses and promotions

Zodiac Casino in NZ: Overview of the Online Casino Promotions

What's a casino if it doesn't offer its players grand bonuses? To keep players engaged and coming back for more, Zodiac offers its users many decent promotions.

Welcome Bonus

This promo is for people new to the casino. All you need to do is deposit $1 to avail 80 free spins on Mega Money Wheel. The value per spin is $0.10. Mega Money Wheel is among the legendary progressive jackpots NZ players can play for real money.

Zodiac Casino No Deposit Bonus

As the name suggests, this type of promotion does not require you to deposit any money to get a bonus. The operator offers some of the best weekly and monthly no deposit bonuses, which you can claim using the Zodiac Casino codes.

Quick Summary of the Casino

Ownership Fresh Horizons Limited Number of games on the site 500+ Average RTP About 96% Popular games Mega Moolah, Atlantic City Blackjack, and Poker Software developers Microgaming, Games Global, Foxium, Just For The Win, Evolution Free play No Types of bonuses available Welcome and No Deposit Bonus Favorable wagering requirements Too high Recommended banking options for New Zealand players Skrill, AstroPay, Interac, and Bank Transfer Deposit and withdrawal limits $4000 weekly Commission fees No Customer care contact channels Live chat, [email protected] Mobile play Yes Responsible gambling tools Available

What are the Bonuses Like?

Zodiac offers plenty of promos to its players. First and foremost is the welcome bonus, which is easily accessible to new Kiwi Players. Other rewards include a no-deposit bonus where you get a code to play a game without any deposit.

Zodiac Casino Bonus for New Zealand Players

The casino’s welcome deal for new Kiwi players can make anyone an instant millionaire. All you have to do is deposit $1, and you will get 80 free spins for the Mega Money Wheel game.

Other than that, you can get a match deposit up to $480, the breakdown of which is as follows:

  • 1st Deposit: After making your first $1 deposit, you’ll receive 80 free spins.
  • 2nd Deposit: 100% match up to $100.
  • 3rd Deposit: 50% match up to $80.
  • 4th Deposit: 50% match up to $150.
  • 5th Deposit: 50% match up to $150.

Welcome Bonus Terms and Conditions

The terms and conditions for Zodiac casino bonus include:

  • Your account must be registered as new.
  • The minimum first deposit for the welcome reward is $1. The wagering requirement for the first and second deposit bonus is 200x, while the remaining three deposits are subject to a 30x wager.
  • You must claim this bonus within seven days of making your deposit.

After you deposit, the operator will credit your account with the bonus. Contact the casino's support team if you don’t receive the funds in two to three hours.

The wagering requirement on Zodiac Casino’s welcome bonus is very high at 200x. To withdraw the money from your winnings, you will have to wager your bonus 200 times.

Best Games to Use Your Welcome Reward

If you have gotten a promo and want to turn it into a big amount, there are certain games you should play more than others. The top three best games to use your welcome bonus on are:

  • Mega Money Wheel

    Mega Money Wheel is the most played casino game favored by almost every online gambler. The reason for this is simple – large payouts and a high RTP of 96%. This progressive pokie by Microgaming is easy on the eyes and keeps players engaged.

  • Online Slots

    If you do not know what to play with your welcome prize money, play online slots. Over 70% of online casino games are slots, indicating their popularity. We recommend playing 3 and 5-reel slots out of these as they promise the highest win rate.

  • Roulette

    Roulette is another good option if you want to use your bonus. It is a simple game with a chance of winning and losing while still having better odds than most slot machines. And it’s super easy to pick up for new players.

How to Claim Zodiac Casino Bonus?

As the name suggests, the welcome package is exclusively for new players. To avail of this casino bonus in NZ, you need to make a new account at Zodiac, the steps for which are outlined below.

  • Visit the official website.
  • Click on the log-in button. This will open a window where you can register for a new account.
  • As a new player, you must deposit $1 to claim the welcome reward. Once the amount is successfully deposited, you will get 80 free spins. Make further deposits to claim the other part of the welcome offer.

New Zealand Online Casinos with Similar Offers

If you are looking for welcome offers similar to Zodiac Casino bonus, take a look at the following fantastic promotions.

  • Yukon Gold Casino: Yukon Gold casino in New Zealand offers 150 free spins for depositing $10 at the initial stage. Your deposit can increase up to $150.
  • Caxino: First depositors are entitled to a welcome bonus at Caxino. It offers a 100% cash bonus and 100 free spins. The 100 free spins can be exhausted on 10 different slot machines.
  • Captain Cooks Casino: Captain Cooks Casino has a welcome reward up to $875. As a new customer, you can get 100 free spins by depositing as little as $5.
  • Spin Casino: Grab the NZ$1000 Spin Casino welcome bonus when you fund your account using any of the secure payment options. This bonus is valid for your first three deposits.
  • Cosmo Casino: Cosmo Casino is another great NZ casino that offers an amazing signup offer of $250, allowing new players to get 150 free spins on a deposit of just $10.
  • Riverbelle: Play casino games for real money to receive the Riverbelle loyalty bonuses. Redeem loyalty points as bonus credits and use them to play your favorite games.

Is the Welcome Reward Worth Claiming? Editor’s Comment

Not many sites have welcome packages comparable to the one offered by Zodiac. The welcome bonus gets you into the game's spirit but lets you see how the Casino in NZ works. And the minimum deposit amount is $1, which is close to no deposit, so we don't see why you shouldn’t claim it after signing up.

The only con to keep in mind is that the wagering requirements for this promo are 200x, which means that to retrieve your winnings from the prize money, you must bet the funds 200 times. Are you willing to wager 200 times? You are the one to decide.

Other Bonuses for Kiwi Players at the Casino

Apart from the welcome reward for new Kiwi Players, this gambling site also offers many other great promotions. These are covered in detail below.

No Deposit Bonus

As the name implies, you do not have to deposit any amount for this reward. Zodiac Casino in NZ offers weekly and monthly no-deposit bonuses to its players. To claim these offers, you must get a casino code. Once you enter the code, you can have your bonus.

Free Spins

Zodiac offers its players weekly and monthly free spins with the potential to win up to thousands of dollars. Free spins are mostly for regular players and have high wagering requirements but don’t require a deposit amount.

Does Zodiac Casino Reward Loyal Players in NZ?

Many casinos offer loyalty programs when a player is consistent and plays well. If you are a regular and active player at Zodiac, you can get extra points redeemed for exciting bonuses and offers. Think of it as a reward that casinos like to give to their loyal players.

You don’t have to do anything specific to join the loyalty program. The program is open to all real money account holders, allowing you to earn points based on your deposit which can then be converted into spins or cash. 100 points equal one dollar, and you can unlock your credits via an exchange process once you reach the 1,000-point mark.

Are Tournaments Available at Zodiac?

Tournaments keep players on edge and motivate them to play more games at a casino. Unfortunately, Zodiac doesn't offer any tournaments to its users. You will have to play and place bets on different games individually.

When it comes to the different kinds of tournaments, slot tournaments are the most preferred competitions. Not only are these easy to win, but every player also knows how to play them.

Some NZ casinos offering regular tournaments are:

  • Dolly Casino has weekly and monthly tournaments of Drops & Wins.
  • VoodooDreams has tournaments 24/7 on slot deals.
  • WooCasino also offers daily slot tournaments.

Are There Any Mobile-Specific Bonuses for Kiwi Players?

Unfortunately, Zodiac doesn't offer any mobile-specific bonuses for Kiwi players. All you get is a welcome offer for new players, available on mobile and other devices.

Still, some casinos in New Zealand do have exclusive mobile offers. Let's take a look at them.

  • By registering to Jackpoty on mobile, you can get a welcome reward up to $2000.
  • DreamVegas offers a 200% welcome bonus of $2500 and 50 free spins for Kiwi players on mobile.
  • Wildz offers a signup offer of $1000 plus 200 free spins for New Zealand players on mobile.
Available games and software in Zodiac Casino are displayed

Zodiac Gaming Lobby in Detail

Once you explore the casino, you have about 500+ games to try your luck. The most played slots are 9 Masks of Fire, Mega Moolah, and Immortal Romance. Once the symbols on the slots line up as the winning combination, you win the bet and get the money. Zodiac has recently introduced slots inspired by the TV Shows Games of Thrones and Bridesmaids.

You can play Classic and Vegas Trip Blackjack at Zodiac Casino in NZ. If you have enough skills to play it, you can win millions. If not, practicing with a hit, stand, split, surrender and option is the only way to excel in this game.

Coming to roulettes, it offers many roulette games, including European Roulette, American Roulette, and French Roulette. Just pick a favorite and employ a few winning strategies in your game to take home a jackpot!

There are various poker games as well. You can play Five Card Draw, Seven Card Stud, Video Poker, and many others to win money. Video Poker is just like Five Card Draw but is played online.

Besides all the above-mentioned games, this casino also has many progressive jackpots. Mega Vault Millionaire, Mega Moolah, Treasure Nile, and Clash Splash are well-known jackpots that can help you win millions at this casino.

Software Developers Working with the Site

Many leading software developers work with Zodiac Casino in NZ, including Microgaming, Games Global, Foxium, Just For The Win, and Evolution Gaming. A few are briefly discussed below.

Microgaming

Responsible for developing and launching the world's first proper casino software in 1994, Microgaming powers many casinos, including Zodiac. Microgaming develops most of the games found on the site. The brand has a reputation for quality, with most of its games rich in features with standard RTPs.

Evolution Gaming

Like Microgaming, Evolution Gaming has also developed many games for casinos. The provider is responsible for the live casino games found at Zodiac and has even won “Live Casino Supplier of the Year” for the 11th time running at the EGR B2B Awards in 2020.

Zodiac has two of the best casino software providers partnering to provide the highest quality software and games to its users.

Recommended Games for Kiwi Players

With over 500+ games at the casino, it might be a little overwhelming to decide which games to try. That is why our experts recommend the following best games under each gaming category.

Online Slots/Pokies

3 and 5-reel slots are available at the casino. However, 5-reel slots are more popular. Online slots are the best way to earn easy money as they have no hard and fast rules. The most recommended options are:

  • Immortal Romance
  • Fortunium
  • Game of Thrones
  • Bridesmaids
  • Mega Moolah
  • Thunderstruck II

Classic Table Games

If you are fond of classic games, you can find a big variety of them on Zodiac. Blackjack is the best among them and the most popular among expert NZ players. Other classic table game options you’d enjoy playing at this casino are:

  • Craps
  • Baccarat
  • Roulette
  • Poker

Jackpot Games

Zodiac offers many Jackpot games for NZ gamblers. Among them, Mega Vault Millionaire is the best to win millions of dollars, followed by Mega Moolah which also helps players win big with spins.

Instant-Win Games

In instant-win games, casino players get their payouts instantly after winning the game. Many games are available, like scratch cards, spinning wheels, card games, arcade games, keno, and more. The best ones to play are:

  • Arcade style games
  • Scratch cards
  • Spinning wheels

Live Casino Games

The term live casino games refer to games that are streamed in real-time. Out of these, Live Poker and Live BlackJack are the most well-known and played the same way you would in any real casino. Other live casino games include live roulette and live baccarat.

Video Poker and Poker Games

Video poker is a relatively new casino category. Multiple games that fall under this category include Tens or Better, Aces and Faces, Texas Hold 'Em, Omaha, Five Card Draw, Seven Card Stud, etc. The rules for video poker are simple. You’re dealt five cards you can choose to hold or discard and win if your hand matches a qualifying poker hand.

High RTP Games Reviewed

RTP means return to player and refers to the percentage of the money you get after winning a casino game. For example, you are playing a game with 96% RTP. If you win the game, 4% of your winning amount will go to the casino, and the remaining 96% will be handed out to you.

At Zodiac casino online, many games have high RTP, and most are easy to play like the ones below.

  • Blackjack

    Everybody loves playing blackjack at casinos due to its high RTP. And at Zodiac, this is even more so. This game has an RTP of 97%.

  • Poker

    Like blackjack, poker is also one of the most played games. It doesn't matter what type of poker variation you are playing because you will still get a higher return when you win.

Does Zodiac Casino Online Have Free Play Mode?

If you want to play at Zodiac just to get an idea of its features, it is unfortunate that the casino doesn't offer a free demo mode. To play games at the site, you have to make a deposit to earn real money payouts.

On the other hand, some casinos for Kiwi players offer free demo modes so players can get an idea of what they are getting into. These casinos are:

  • Wheel of Zeus
  • Wild Howl
  • King of the North
  • Gods of Greece

Is the Gaming Lobby Easy to Navigate? Editor’s Comment

Zodiac’s gaming lobby is pretty easy to navigate. There are more than 500 fun games to choose from, ranging from high-quality video poker to table games like blackjack, roulette, and poker. Every game adds a bit of variety and gives users a wonderful gambling experience.

A person is showing the Zodiac Casino mobile app

Website Design, Mobile Compatibility, and Usability

All online casinos are pretty much the same with their standard layout and design aspects making them easy to spot. However, the gambling facility stands out from the competition due to several unique features. The stunning color palette and theme-fitting design are the most noticeable of these.

The horoscope-themed casino lobby boasts a large variety of online games with approximately 400 slot machines to ensure a wide variety of games.

The first thing you see is a big prize wheel when you visit the website. It takes a while for everything to load right, but you will see the casino’s most popular games below the wheel once it does. On scrolling further down, you'll see just how much the jackpot is and a list of the lucky people who have won it.

The casino's mobile site works well with most smartphones and tablets, meaning all your iOS and Android devices are compatible with this online site.

Is Zodiac Casino Mobile Accessible to Kiwi Mobile Players?

The site is fully compatible with Android and iOS mobile devices, allowing you to play on the go using the Zodiac casino app. Those with a Blackberry or other smart mobile device and a stable internet connection can play this operator's games.

One of the hallmarks is its user-friendly download platform, which is standard fare. It is quite easy to download the casino online software. However, it is solely compatible with desktop computers. There are no APK files that users of mobile devices need to seek and install. All they have to do is select "immediate play" instead.

Zodiac’s mobile-optimized site can work with any browser or operating system. This feature allows any user to access Zodiac casino mobile.

Recommended Mobile Games for Kiwi Players

The following are the most highly recommended mobile games for Kiwi players:

  • Online Blackjack

    There are many different and fun ways to play online blackjack. From Classic Blackjack to Vegas Strip Blackjack, you'll find a version you like in no time.

    Most importantly, keep in mind that online blackjack is a game of skill. You can always practice and get better; the best part is that you can have a lot of fun doing it.

  • Roulette

    Roulette is one of the oldest and most popular games of all time, and that doesn’t change just because the casino is online. Nothing is more exciting than placing a bet and watching the roulette wheel to see where the little white ball will land.

    And despite being such a fast-paced game, roulette is also incredibly easy to learn and master. You see things happening in real time, but every spin is random, with a 50/50 chance of winning.

  • Video poker

    Video poker is a favorite among Zodiac casino mobile players as it’s great for people who like skill games and want to win a lot of money. Of these, Double Double Bonus Poker, Jacks or Better, Bonus Deuces Wild, and Aces & Faces are the most popular games with the highest payouts.

    Zodiac even has versions of video poker where you can play more than one hand at a time, giving you a better chance of winning big.

Is Zodiac Accessible on All Gaming Devices?

The best way to play is using a laptop, as the big screen ensures you can watch the game and see what's happening. Laptops also have powerful processors that can keep up with the requirements of demanding games.

This online casino is also compatible with iPhones, iPads, Android phones, and tablets.

Is Zodiac a Great Choice for Kiwi Mobile Players? Editor’s Comment

Zodiac has Android and iOS apps so that Kiwi mobile players can play on the go. The app has many games which can be played on mobile devices. This is to ensure that only the best games optimized for mobile are available to play.

The casino app is a safe and secure place to gamble and is much easier to use than a browser. It takes up little space and can be paid for in different ways. A "Refer-a-Friend" promo exclusively for the app gives players freebies when they refer their friends to the app.

Zodiac Casino logo, security and a lock sign for fair play and security

Licensing, Fairness, and Security at Zodiac

Zodiac has stringent safety measures. Regulatory organizations monitor their performance to ensure it plays by the rules and keeps players safe.

Thanks to its licenses with the UKGC, Kahnawake Gaming Commission, and Malta Gaming Authority, the casino has two layers of authentication and monitoring for fair practices and the security of personal information. Secure Socket Layer (SSL) encryption is used on the site, which ensures that your financial data remains safe. Financial data is also encrypted and subject to regular auditing to protect it from theft or hacking.

The site's games typically display their payout percentages next to their names, so users get a fair idea of the games' relative chances of success. The site's fairness has even been evaluated by eCOGRA using their RTP system, through which the site got its mark of approval.

Is Fairness Guaranteed?

Zodiac is eCOGRA certified, which means that their payouts are tested and audited, and their software's RNG are regularly checked to ensure they are fair.

If you want to ensure games are fair at any time, you can click on the Fair Play link at the bottom of the homepage. This will take you to the results of reviews by independent auditors, the return to player percentages (RTP) for every game in the casino, instructions on tracking your gaming and bet with PlayCheck, and your transactions with Transaction History.

Safety and Security Measures at Zodiac

Zodiac is a secure gaming website that prioritizes your safety regarding every transaction and personal information.

Like most online platforms, the site can be accessed through mobile browsers with 128-bit SSL encryption. This keeps the site safe and secure for people who enter their financial information and credit card details.

The Casino’s Remote Gaming Licenses

The United Kingdom Gambling Commission (UKGC), which is in charge of licensing online gambling sites, gave this site its license. The casino also has other remote gaming licenses like Kahnawake and MGA and holds an eCOGRA accreditation.

Similar NZ Online Casinos Licensed by the Same Authorities

Few online sites which use the same remote gaming license as Zodiac are:

Jonny Jackpot Casino

Jonny Jackpot is an online site developed by White Hat Gaming in 2018. Available on mobile devices, the casino has a modern instant-play platform with games from more than 90 developers. The result is a set of more than 1,500 games that any player can enjoy.

The casino’s welcome offer is also easy to notice. New players get a 100% match on their first deposit, up to a maximum of $1,000. You also get 100 bonus spins with the exclusive offer.

CasiGO Casino

When it started in 2021, CasiGO had one thing in mind: great games. Even though CasiGO is new to the online gambling scene, it has many games from some of the most well-known gambling software companies.

SkyCity Online Casino

SkyCity Online Casino is a relatively new online casino that opened in August 2019. Owned by a Maltese branch of SkyCity Entertainment Group, it runs on the GIG platform. This has helped SkyCity jump ahead of many of its competitors.

The site welcomes new customers with a generous $100 bonus and an extra 90 free spins (20 of which are credited on registration). SkyCity is known for its gambling space in Auckland, but its online Casino has become more prevalent in its first 18 months of operation.

Responsible Gambling Tools

Zodiac offers its players many tools to help them gamble responsibly. These tools help you keep track of your gambling and include:

  • Deposit Limits
  • Self-Exclusion

If you click the "Responsible Gambling" link at the bottom of the website, you will be taken to the main page about being a responsible gambler. Here, you can see that the casino has a list of things to watch out for in bullet points.

How to Use Responsible Gambling Tools Featured at the Site?

  • Deposit Limits

    Zodiac allows you to set your own daily, weekly, and monthly deposit limits to help you gamble responsibly. This limits how much money you can put into your account daily, weekly, or monthly. If you reach this limit, you won't be able to put any more money into your account until the limit resets.

  • Self-Exclusion

    There is a Self–Exclusion option for gamblers requiring a short or long-term restriction. This is irreversible and must be considered carefully. Once a self-exclusion request has been applied, Zodiac cannot reverse this decision.

Is it a Safe Choice for Kiwi Players?

Zodiac has implemented sufficient security measures to keep your information and deposits safe. A 128-bit encryption system on the casino's website ensures optimum data safe-keeping, giving you the highest level of security and ensuring your data remains safe.

The site also is pretty transparent in its services and mentions the RTP of each individual game next to it. Certifications from eCOGRA and RNG certificates also add to the overall credibility of the casino.

Credit cards and coins for banking options in Zodiac Casino

Zodiac’s Banking Department in Detail

It would not be an exaggeration to claim that this site has a smooth payment mechanism for everyone. E-wallets like Neteller and Skrill are accepted along with more common payment options like Visa/Mastercard and bank transfers.

How to Make a Deposit and Available Options

Once you're familiar with the various payment options like Visa, Mastercard, Skrill, Neteller, etc., making a deposit is pretty straightforward.

Step 1: If you want to play for real money, you'll need to fund your account first. To do this, find the "Bank" button that will take you to the online cashier.

Step 2: The first thing you'll see is the screen where you can deposit. Click the arrow button next to the deposit method you'd like to use to select it.

Step 3: If this is a brand-new account, you must first enter your payment information into the casino software. After signing up, you can decide how much to deposit. Any deposit request you make will be acknowledged with a confirmation email.

How to Make a Withdrawal and Available Options

To facilitate your withdrawal of winnings, the process has been made as straightforward and user-friendly as possible.

Remember that you are not obligated to cash out your winnings immediately after each session. If you leave the casino with money in your account, it will be safely stored in the system and available to you the next time you log in.

Currently, the site has a minimum withdrawal amount of $50 for most payment methods and $300 for wire transfers. Cash withdrawals are temporarily pending for 48 hours before being processed the following business day.

The steps you need to take to withdraw money are as follows:

Step 1: Click the "Bank" button.

Step 2: To initiate a withdrawal, go to the banking website and select the "Withdrawal" tab from the menu bar on the left.

Step 3: Next, select the withdrawal method you wish to withdraw your money with.

Step 4: Once you’re redirected to the website of your online payment method, fill in your details and enter the amount you wish to withdraw. Click on “Withdraw” and wait 24-48 hours for the operator to release your payments.

A customer's most recent deposits are offset before any withdrawals are processed. Also, some of the casino's payment gateways prohibit them from issuing refunds to credit cards. You can choose a PMOP in the casino's banking pages, and any winnings over the amount deposited will be returned to you using that method.

Recommended Payment Services for Kiwi Mobile Players

Zodiac accepts 12 different payment methods to facilitate deposits and withdrawals, all of which are available to Kiwis. These methods are

  1. Visa
  2. Mastercard
  3. American Express
  4. JCB
  5. Paysafecard
  6. POLi
  7. Skrill
  8. Neteller
  9. ecoPayz
  10. Neosurf
  11. MuchBetter
  12. Google Pay

Banking Limits and Other Crucial Details

At Zodiac, your initial deposit requirement is $1. For subsequent deposits, however, a $10 minimum is required. Withdrawal minimums are $50 for most payment methods and $300 for wire transfers. A player can withdraw a maximum of $4000 weekly.

In addition, the casino will hold any amount withdrawn for 48 hours until processing it the following business day. Direct bank transfers take 6-10 business days to clear, whereas other options take only 1 to 3 business days.

Is the Banking Service Efficient? Editor’s Comment

The Zodiac site offers many payment methods for fast deposits and withdrawals, including Visa Electron, Maestro, and PayPal, well-known and trusted online payment services. This shows that the financial transactions on the site are backed up by third-party operators, adding an additional guarantee.

All you have to do is give them your financial information, and once you are verified, all you have to do is wait 48 hours for your payment to be processed and 1-3 business days for your money to arrive in your bank account, depending on the payment method you chose. You’ll also get security messages via email and SMS, which is very helpful.

A Zodiac Casino customer support representative with a laptop

Zodiac Casino’s Customer Support Department in Detail

Zodiac has a dedicated team of customer care agents standing by around the clock to address your concerns. Live chat is available, as is email. There is also a comprehensive FAQ section, where players can find complete explanations to the most frequently asked questions without contacting someone for their problems (both before they join up and while they play).

Recommended Contact Options

There are two recommended ways of contacting Zodiac’s customer support department:

The site's customer service staff is available round-the-clock via a live chat option, where users can ask basic questions. There is also a unique email line for consumers if they have a more complicated question or concern that needs to be addressed as soon as possible.

Is There a Help or FAQs Page on the Site?

Customers can scroll through a list of frequently asked questions (FAQs) to see whether their issue is addressed. This allows users to get a quick answer to their problem without having to go through many hoops, while customer care can focus on more complex cases.

Can I Get in Touch with the Customer Care Agents on Social Media?

As with any sector dealing with real money, customer service is crucial in the online gambling industry. Quality customer service can decide between a decent and a fantastic casino. Zodiac provides 24/7 customer service but is unavailable on social media.

Other NZ online sites active on social media include Bitstarz, which has two different social media pages on Facebook and Twitter to interact with clients, and whose 24/7 live chat team has garnered over 2,000 positive ratings.

Is Customer Support Helpful? Editor’s Comment

If you need to get in touch with the customer service team, you can use the live chat portal to talk to them. This works just like a messenger. You go back and forth with someone on the customer service team in real time until your problem or query is resolved.

The online casino also has phone and email customer service, which can be reached at any time and is quite helpful. There is an FAQ section with detailed answers to customers' most common questions before signing up or while playing.

FAQ

  • Do I need to download software to play at Zodiac Casino? Downloading the associated software is not a requirement to play at Zodiac. You can just sign up and start playing. It is much quicker and doesn't take up any storage space on your device.
  • When I sign up for a casino account at Zodiac, what payment options do I have? All major credit cards, debit cards, bank transfer services, prepaid vouchers, and e-wallet services are accepted for deposits at Zodiac Casino. If you need assistance with making a deposit, log in, go to Banking, and click the Live Help button to connect with a member of their helpful, round-the-clock support staff.
  • Does it accept Bitcoin or another cryptocurrency as payment? Zodiac does not permit using Bitcoin or any other cryptocurrency for online payment.
  • Can I really win money using my free spins from the welcome bonuses? Yes! We don't blame you for being a bit skeptical, but free spins received as part of the welcome bonus can be used to win real cash prizes.
  • How can I get in touch with Zodiac customer service? Zodiac has a customer service department available around-the-clock, seven days a week, to answer any questions their players may have. To contact them, use the live chat or email at [email protected].

Is the Casino Worth Checking Out by Kiwi Players?

The gaming experience is satisfying overall, but better options are available. It offers several safe banking options, a decent selection of games, and some excellent bonuses. Its website makes the platform all the more interesting, taking its cues from horoscopes.

The website is a reliable and safe online gambling platform. It has been approved by the respected Kahnawake Gaming Commission and UKGC and has eCOGRA's approval.

What’s best about it is that you only need to deposit a minimum of $1 to start playing. The website offers a generous welcome package to its customers, and the deposit amount is pretty low. Still, the bonus is almost suitable for nothing due to the high wagering requirements of 200x.

Additionally, while the site has more than 500 games by top providers like Microgaming, there are better places to go if you want to test out games from different software companies. There are also no live dealer games available. Some payment options are not available in all countries.

Review details Author: Tolulope Samuel Date Reviewed: January 21, 2023 Reviewed Casino: Zodiac Casino Editor's Rating:
3/5
Zodiac Casino 100% Match Bonus + Up to $100
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Tolulope Samuel - Author & Promotions Manager
Tolulope Samuel Author & Promotions Manager

Tolulope is an expert in researching, reviewing, and writing about online casino bonuses. With more than 6 years of experience, his goal is to assist our readers in selecting the right promotion for their casino journey.

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