Jackpot Village NZ: Unleash the Excitement with a 200% First Deposit Bonus up to $500 + 50 Free Spins!

Online casino gambling in recent times has become increasingly popular in New Zealand. As such, it is no surprise there is a horde of mobile gambling sites saturating the market to meet up with the teeming demand. Amongst the numerous online casinos in the New Zealand market today, Jackpot Village is one that edges itself from the lot with its impressive bonus offerings (no deposit offers, free spins and so much more) and overall delightful user experience. In this Jackpot Village casino review, we will be covering everything you need to know about the reputable online casino.

Rundown of Jackpot Village Casino Bonus Offers and Promotions

Jackpot Village Casino in NZ offers you a fleet of bonuses which include: a welcome offer, a $50,000 jackpot, a $15,000 mega giveaway, the Villager's $500 weekly cash giveaway, and the Village Fete. Below, we will be taking a quick rundown of what each bonus entails.

Welcome Deposit Offer

As a welcome gift to the fold, this casino in NZ offers you a three-part bonus on your first three deposits. As stated in the terms of the jackpot village sign up offer, you are only entitled to this bonus if your first deposit is at least $20.

$50,000 Jackpot

This mouthwatering jackpot offer is available to existing users only and the minimum deposit requirement is $2000 in a month. The promotion runs from February 8th – January 31st every year.

$15,000 Mega Giveaway

This Mega Giveaway, like most offers on the platform, is only available to existing users and the minimum deposit in any month during the jackpot period is $1,000. This promotion runs for three periods through the year: February 1st – April 30th, May 1st – 31st of July, and August 1st – October 31st.

The Villager's $500 Weekly Cash Giveaway

Every new week, the site offers existing users a chance to win a share of a $500 jackpot. To qualify, you are expected to deposit a minimum of $200 during the promotional period. The promotion runs every Monday 00:01 GMT – Sunday 23:59 GMT.

The Village Fete

Every month, you are given a chance to win a share of a $10,000 jackpot. To qualify, you are expected to have deposited a minimum of $20 and wagered 40x in line with the specific wagering requirements for the promotion. 

Different casino gaming items and the logo of Jackpot Village Casino represent the casino's highlights

Quick Summary of Jackpot Village Casino Service

In this section, let's take a look at a brief summary of the casino’s services and products.

  • Date of establishment: 2019
  • Licensing info: licensed by the UK Gambling Commission and The Malta Gaming Authority.
  • Ownership: White Hat Gaming Limited
  • Number of games on the site: 1200+ 
  • Average RTP: 95.5%
  • Most popular slots: Shuriken Legend, Fortune Pike Gold, and more.
  • Software developers: Microgaming, NetEnt, and more. 
  • Free Play: Yes
  • Types of bonuses available: welcome bonus, deposit bonuses, matched bonuses, and free spins
  • Favourable wagering requirements: No
  • Recommended banking options for New Zealand Players: Mastercard, Visa, Skrill, and Paysafecard
  • Transaction limits: Minimum deposit is $20. Maximum withdrawal is $5,000 weekly.
  • Commission Fees: Yes
  • Customer care channels: Email and Live Chat.
  • Mobile Play: Yes
  • Available Responsible Gambling Tools: Self-imposed player limits, time-out, and more.
A big logo of Jackpot Village Casino, gift boxes and gold coins for different types of bonuses and promotions

Jackpot Village Bonuses Department in Detail

By standard, there are bonus categories that are expected to be found in a mobile casino to consider its bonus offerings complete. These bonus categories include welcome bonus, free spins, no deposit bonus, matched bonus, etc. Jackpot Village casino online currently has no provision for a no deposit bonus offer. This is one area it falls short. However, top online casinos available to Kiwis like Casimba, Playzee, Casumo and a host of others offer some very attractive no deposit bonuses for Kiwis you can take advantage of.

Jackpot Village Welcome Bonus for Kiwi Players

One of the very enticing perks of playing at this casino in New Zealand is the mouthwatering bonuses you can be entitled to if you follow the minimum deposit requirements. Having taken a sneak-peek earlier into the welcome offer, in this section, we will be taking a broader look into the welcome bonus.

Here is what the sign up bonus gives you: 200% first deposit bonus to the highest limit of $500 including 50 free spins that can be used only on the Book of Dead, 50% second deposit bonus to a limit of $1000 and 50% third deposit bonus to a limit $500 including 20 free spins that can used when playing the Book of Dead. 

The minimum deposit required to be entitled to this bonus is $20 for each of the first three deposits. 

The wagering requirement specifies that the bonus money, deposit and free spins must be wagered 40x.

Welcome Bonus Terms and Conditions

Below are some of the terms and conditions attached to using the jackpot village casino bonus on NZ:

  • The welcome offer as expected is only available to new users and for the first three deposits
  • You are not allowed to use the sign up offer in conjunction with another bonus
  • The free spins winnings are fixed at $100
  • You are only allowed to withdraw winnings from the bonus funds once you have fulfilled the wagering requirement. 
  • Only selected games are eligible to fulfil the wagering requirement
  • $5 is the most you can bet when the welcome offer is still valid. In the event that you exceed the $5 bet limit, the casino is within its rights to hold onto the winnings
  • If you make your first deposits via Skrill or Neteller, you would be considered ineligible for the bonus
  • After 30 days, the bonus fund ceases to be valid. After 10 days, the bonus free spins are considered expired.

Best Games to Use Welcome Bonus

There are a plethora of games that you can play to use the jackpot village casino sign up bonus, however, in this section, we will briefly discuss four of the best titles that you should pitch your tent with.

Book of Dead

This Egyptian-themed five-reel slot stands out as one of Play 'n Go's finest creations and it is no surprise it is still well sought after despite being around for about seven years now. This slot draws you in with its brilliant graphics, high RTP of 96.21% and overall impressive gameplay experience. It is also important to remember that the casino offers free spins bonuses added to the sign up offer that can be used only when playing the Book of Dead. This is another reason why we recommend this slot. 

Book of Destiny

This is another Egyptian-themed five-reel slot that's a top creation of Print Studios. The graphics of this slot has been widely talked about as one of its strongest qualities. With the RTP of this slot pegged at 96.5% and its maximum winning potential set at 10,823x, you know you are in for a delightful ride.

Reel Gems

This is by far one of Microgaming's best creations. This five-reel slot that was released as far back as 2010 comes with some impressive qualities like the respin feature, free spins with a 3x multiplier, classic design and an RTP of as high as 97%.

Zeus Lightning Power Reels

This seven-reel slot from Red Tiger Gaming will draw you in with its Zeus-themed graphics. The lightning fire feature and free spins feature are the best of what you would find enjoyable about this slot. Not to mention the high winning potential with its RTP pegged at 97.73%.

How to Claim the Jackpot Village Casino Welcome Bonus

At this point, you must be wondering how to claim the signup bonus at this casino. Follow the steps below to make that happen:

  • Navigate to the official website
  • Click on the top right "Register" icon
  • Complete your registration
  • Verify your identity by providing the necessary documentation
  • Make your first to third deposits and claim the bonuses
  • Play and fulfill the wagering requirements.

New Zealand Online Casinos with Similar Offers

We understand that it is human nature to consider options. Therefore, in this section, we will be discussing four online casinos that offer similar welcome bonuses.

Dream Vegas

This casino's selling point revolves around recreating the experience attainable when playing in Vegas. Like Jackpot Village, Dream Vegas offers its users a three part welcome bonus on the first three deposits. The casino offers a 200% first deposit bonus to a limit of $2500 including 50 free spins on Starburst, a 40% second deposit bonus to a limit of $3000 including 30 free spins on any NetEnt slot and a 60% third deposit bonus to a limit of $1500 including 40 free spins on any NetEnt slot. While the industry average for wagering requirement is 40x, Dream Vegas marks a difference by fixing its wagering requirement to 35x.

Royal Panda

This award-winning casino gambling platform has proven to be a favourite among Kiwis for a long time now. It offers a 100% welcome offer to the highest limit of $1000. The wagering requirement for the bonus offer is set to 35x.

Club Riches

This platform thrives as a sports betting platform and an online casino. Like most of the online casinos discussed already, the casino offers exclusive welcome bonuses on your first three deposits. For your first deposit, you are entitled to 100% of up to $1000 in bonuses and 100 free spins for Tower of Fortune. For your second and third deposits, you also get entitled to 100% of up to $1000 in bonuses, each. The casino impresses further by setting its wagering requirement to 25x.


It is almost impossible reading reviews of top online casinos in New Zealand without the mention of Casimba. That lends credence to how impressive the casino has proven to be over the years. One of the casino's most outstanding qualities is its mouthwatering welcome bonus offer that's split across your first three deposits. For your first deposit, you are matched with 200% up to $5,000 in bonuses, plus 50 free spins on any NetEnt slot. For your second deposit, you are matched with 25% up to $1000 in bonuses, plus 50 free spins on any NetEnt slot. For your third deposit, you are matched with 50% to a limit of $500, plus 25 free spins on any NetEnt slot. The wagering requirement for the sign up offer on this casino is set at a reasonable 35x.

Is the Welcome Bonus Worth Claiming?

In our opinion, after reviewing the offer and the terms, we would say a definite Yes. A welcome bonus that offers you up to $2000 with its wagering requirement set to 40x within a month period, is not an offer you want to pass up on. The offer largely exceeds what is attainable with most online casinos and the wagering requirement is the industry standard. 

Other Bonuses for Kiwi Players at Jackpot Village 

Having taken a broader look at the welcome bonus offer at Jackpot Village in New Zealand, let's look closely into the other casino bonuses for Kiwis with their distinct terms and conditions.

$50,000 Jackpot

Once every year, between the promotional period of 8 February – 31 January, one lucky winner will go home with $50,000 in cash. This promotion is only available to existing players. The minimum deposit requirement is $2,000 in a month within the promotional period.

Here are the major terms and conditions of this offer:

  • To enter the prize draw, it is mandatory to earn a minimum of 1 Mega Ticket. A Mega Ticket = 500 points. 1 point = $2000 wagered.
  • There is no limit to the number of points a player may earn
  • Upon completion of the draw, your points are set back to zero
  • Following the end of the promotional period, a winner will be chosen via a randomised draw from all Mega Ticket holders. 
  • All players are allowed to participate in this promotion, except players from the Netherlands.

$15,000 Mega Giveaway

This bonus offers existing users a chance to earn a massive $15,000 in prizes. The minimum deposit amount in any month during the promotional period is $1000. The promotion is set to run three periods through the year: February 1st – April 30th, May 1st – July 31st, and August 1st – October 31st.

Here are the terms and conditions of this jackpot village bonus:

  • To enter the prize draw, you must earn a Major Ticket. A Major Ticket = 250 points. 1 point = $800 wagered before points will be declared valid
  • Players could earn as many Major Tickets as possible
  • Considering this is a Major Promotion draw and all Major Promotion tickets are qualified for entry
  • Once the promotion is over, your points goes back to zero
  • The winner of the $15,000 prize can claim it as one of the following: a selection of Apple products, home improvement goods, gadgets or a seven-day Safari to South Africa including flights, accommodation and extras
  • Peak seasons (Easter, July, August, December, including national holidays in South Africa) are excluded for the Safari Prize
  • Following the conclusion of promotion, the winner will be chosen via a randomised draw from all Ticket holders.
  • The tournament is accessible to every player except those from Sweden, Germany, Austria, Finland and the Netherlands.

The Villager's $500 Weekly Giveaway

Every week, from Monday 00:01 GMT – Sunday 23:59 GMT, players stand a chance to win $500 in cash prize. The minimum deposit required to qualify for this draw is $200. This promotion is only available to existing users.

Here are the major terms and conditions of this jackpot village casino bonus:

  • The draw opens once every week and is only available to verified users who have deposited a minimum of $200 within the promotional period.
  • You must earn at least a Mini Ivy ticket to enter the draw within the promotional period
  • A Mini Ivy ticket = 100 Ivy Points. 1 Ivy points = a total of $80 wagered
  • Each player could earn as many tickets possible
  • This is an Ivy promotion draw and all Ivy Promotion tickets are qualified for entry
  • Every Monday, a winner will be selected via random draw from all Mini Ivy Ticket holders once the promotional period elapses
  • The promotion is accessible to every player except players from the Netherlands.

Village Fete

Get a chance to win a share of $10,000 every month. To qualify for this draw, you must have deposited a minimum of $20 and wagered 40x within the promotional period.

Here are the terms and conditions of this bonus:

  • The Giveaway is credited as cash or bonus funds (decided by the casino)
  • It is only open to verified account holders of the casino
  • The bonus itself is subjected to the Casino's discretion.

Does the Jackpot Village Casino Reward Loyal Kiwi Players?

Yes, the casino rewards its loyal players with attractive rewards. From the moment you make your first deposit, you are given 500 loyalty points. For every $10 wagered, you earn loyalty points, which vary depending on the game you play. For instance, for slots, you earn $2 for every $10 wagered. To convert loyalty points to bonus funds, you are expected to have amassed up to 1000 loyalty points. 1000 loyalty points = $5 in bonus funds.

Are Tournaments Available at the Casino?

As of the time of writing this review, this casino falls short of providing regular slots tournaments that can be harnessed by players. However, some of the top online casinos in New Zealand that provide such tournaments are Casumo, Woocasino, Rizk Casino, PlayAmo, and a lot more.

Are There Mobile-Specific Tournaments for Kiwi Players?

As of the time of writing this jackpot village casino review, the platform doesn't offer a mobile-specific bonus. However, some online casinos that have an app like Casumo are said to offer mobile-specific bonuses.

Available games and software in Jackpot Village Casino are displayed

Jackpot Casino Lobby in Detail

The casino lobby is designed to perfection and well optimised for mobile users. Upon completing your jackpot village casino login, you can easily find your balance. Under the account section, you can make transactions with ease. The casino lobby also presents the games into different categories to make it easier for you to find and you also have the search button to make the job even easier.

Software Developers Working with Jackpot Village

There are a little over 70 software developers currently providing games for the platform, however, the top ones are: Play 'n Go, Red Tiger Gaming, Pragmatic Play, Microgaming, Blueprint, Inspired and NetEnt.

Play 'n Go

This award-winning software provider that has been serving in the iGaming market for over a decade, is one of the top developers providing games for a vast majority of online casinos today. The developer is currently responsible for 252 titles on the site.

Red Tiger Gaming

This developer made its way into the gambling scene in 2014 and ever since has become a major stakeholder in the iGaming industry. The developer is currently responsible for 207 titles at Jackpot Village.

Pragmatic Play

This is a leading provider of gambling content in the industry and it stands out for its innovation that reflects in the quality of games produced. The developer is currently responsible for 177 titles on the iGaming platform.


This developer has carried on strongly as a key player in the industry for over 25 years now and has so far won multiple awards to show for its creativity and innovation. The developer is responsible for 158 titles at the casino.


This is a top UK Game Studio that's majorly known for the quality slots it releases. The developer is responsible for 154 titles on the platform.


This is another iGaming provider that has made its mark in the online gambling industry by providing games for over 170 websites. The developer is currently responsible for 140 titles at Jackpot Village.


One iGaming provider that needs no introduction is NetEnt. With its games widely known across the gambling industry, this brand is one that has shown so far to be top developer in the industry. The developer is currently responsible for 124 titles on the site.

Recommended Games for Kiwi Players

Here, we will be looking at the best titles under different categories on the website that are available for Kiwi players.

Online Slots/Pokies

Slots are easily favourites among a wide range of casino players. Hence, it is no surprise that the majority of the games on Jackpot Village are slots. Currently, there are over 500 slots available at the casino. Here are a few slots we highly recommend: Shuriken Legend, Fortune Pike Gold, Terminator, Gold Cash Free Spins, Chilli Pepper Hot Stacks and so much more.

Classic Tables

Table Games are as old as time and at Jackpot Village, it categorises all Blackjack, Roulette, and Craps under Table Games. However, there aren't many titles available in this category like the slots. Currently, you will find about 50 titles in this category on the website. Here are a few table games we highly recommend: European Roulette (Switch Studios), Roulette Nouveau, Wheel of Thunder Roulette, Retro Solitaire, Blackjack Neo and so much more.

Jackpot Slots

As the name implies, games in this category are popular for their high volatility, but offer bigger returns. As such, you have to be ready to stake more to secure wins. On the site, you will find hundreds of slots in this category. Here are a few in this category that we recommend: Transylvania Night of Blood, Happy Apples, Buffalo Mania Megaways, Peggy Sweets, Bloodsuckers Megaways and so much more.

Instant Win

These are mostly straightforward games that rely greatly on chance. Like the name implies, the outcomes of these titles are instant and can be very rewarding. On the iGaming platform, you can find a reasonably wide variety of them but not as many as slots. Here are a few examples of titles in this category that we highly recommend: Wild West Duels, Cowboy Coins, Wild Wild Riches Megaways, Mystery of the Orient, Club Tropicana and so much more.

Live Casino Tables

These are casino games that aim to be more interactive because they allow you to deal with a live dealer in real-time. There are over 300 of these titles available at Jackpot Village. Here are a few we highly recommend in this category: Lightning Roulette, XXXTreme Lightning Roulette, Gonzo's Treasure Hunt, Dead or Alive Saloon, Crazy Time and so much more.

Video Poker and Poker 

Games in this category involve a five-card draw and like most casino titles, are based on chance. There are not so many games in this category compared to the other categories. However, here are a few that we highly recommend: All Aces Poker, DJ Wild Stud Poker, Fortune Pai Gow Poker and Poker Dogs.

High RTP Pokies from the Casino

In this section, we will briefly discuss three high RTP slots available at the Jackpot Village Casino Lobby.

  • Mega Joker: This brilliant creation by NetEnt is one of the highest RTP slots you will find at the lobby. The RTP is fixed at 90% and the slot stands out as a classic fruit slot with three reels.
  • Jackpot 6000: This five-reel, classic-themed slot by NetEnt stands out for not only its 98.9% RTP but also for its Supermeter feature, which can set you up to earn as much as 6,000 coins when two jokers land on the reels.
  • Blood Suckers: Another NetEnt production that will capture your attention with its classic vampire-themed design. The five-reel slot assures you of an RTP as high as 98%.

Does the Casino Have Free Play Mode?

Yes. The free play mode is available for some of the games at the casinos. So, it goes without saying that not all the games on the website allow for a free trial. One title that has this feature is Jackpot 6000.

Is the Gaming Lobby Easy to Navigate?

One thing you will find delightful about the lobby is how easy it is to navigate. The lobby is well organised with the games well segmented into different categories for easy navigation. Also, the lobby features impressive graphics that makes navigating through it a delightful experience.

A person is Using the Jackpot Village Casino mobile app

Jackpot Village Website Design, Mobile Compatibility, and Usability

One of the areas that we find commendable about the website is its unique design. Upon visiting the website, you are taken in by the crisp design that features mainly gold and black colour themes. The animation and graphics of the website design are also reminiscent of Vegas, sending the right message that you are at a premium online casino. It would also suffice to note that the site loads in seconds and appears to be highly compatible with mobile and desktop devices.

Is the Casino Accessible to Kiwi Players?

Yes, it is accessible from NZ. As a Kiwi player, you can enjoy the brilliant gameplay experience assured on this platform and the fleet of top games available. 

Recommended Mobile Games for Kiwi Players

There are many games we would recommend for Kiwi players, however, for this section, we will be briefly discussing four of the best we can find. 

  • Book of Dead: This is a slot that's a favourite among Kiwi players by popular demand. The slot stands out with its unique Egyptian theme and its verifiable 96% RTP. Not to mention the fact that you can win 5000x your original stake.
  • Crazy Time: This live dealer game by Evolution will reel you in with plenty of excitement. The game shows a semblance of roulette but offers better multipliers and winning chances.
  • All Aces Poker: This is a five-reel card game by Microgaming with a retro feel that stands out with a jaw-dropping RTP of 99.9%. It is no surprise that it is a favourite for Kiwis across a variety of online casinos.
  • Atlantic City Blackjack: This premium Blackjack game by Switch Studios is one of its finest creations that's well sought after amongst a great deal of New Zealand online casinos. The game offers an RTP of 99.65%, topping it off with its commendable gameplay experience.

Is the Casino Accessible on All Devices?

Yes, it is. Whether you are using a mobile device or desktop, the website is well designed to guarantee a premium gambling experience. It is important to add that there is a jackpot village casino app available for Android and iOS users. You can download the app on the respective app stores. 

Is the Casino a Great Choice for Kiwi Mobile Players?

This casino got it right with how well optimised the site is tailored for mobile devices. You are assured of fast load speed, easy navigation and an overall pleasurable iGaming experience when using a mobile device to navigate the site.

Jackpot Village Casino logo, security and a lock sign for fair play and security

Licensing, Fairness, and Security at the Casino

The casino prides itself as a reputable one which has gained the recommended licences from the UK Gambling Commission and the MGA. More of this and the security of the platform will be discussed down below.

Is Fairness Guaranteed?

Yes, fairness is guaranteed. All games on the website guarantee fairness and the platform obtained RNG certificates to that effect. It is also important to note the fact that the platform strictly abides by the rules and conduct of eCORGA.

Safety and Security Measures at Jackpot Village

Players on the website can rest assured that their data and devices are safe since the platform is SSL encrypted. Also, since the site is SSL-encrypted, you can rest assured that your banking details are safe and would never be compromised while betting on the platform.

Jackpot Village Remote Gambling Licences

As noted earlier, the online casino is licensed by the UK Gambling Commission and the Malta Gaming Authority. The operator received its licence from the UK Gambling Commission under the account number 52894 in 2018, while its licence from MGA was received under the number MGA/B2C/370/2017 in 2018. 

Similar NZ Casinos Licensed by Same Authorities

Here are a few of the top NZ Casinos licensed by the same gambling authorities as Jackpot Village:

  • Casimba: This online casino which made its way into the gambling scene in 2017 is licensed by both the MGA and the UK Gambling Commission.
  • Dream Vegas: Dream Vegas, a top casino in New Zealand made its way into the gambling scene in 2018 after receiving its licence from the UK Gambling Commission and MGA.
  • LeoVegas: Another major stakeholder in the casino gambling industry in New Zealand that has been around since 2012 is also licensed by the UK Gambling Commission and MGA.

Responsible Gambling Tools

Jackpot Village is a huge promoter of responsible gaming and it reinforces its stance by providing responsible gambling tools like timeout, deposit limits, stake limits, and self exclusion.

How to Use Responsible Gaming Tools Featured at Jackpot Village

There are a bunch of tools the operator has put in place to ensure responsible gambling. One of them is setting deposit limits. You can do this by completing your jackpot village casino login and navigating to the responsible gambling section of the site. There you can click on the links highlighted for setting limits. You can also take it a notch further by setting the amount of time you want to be spending on the site. As such, you will be logged out automatically once that time is reached.

Is the Casino Safe for Kiwi Players

After reviewing the security measures, and also responsible gambling tools set in place by the casino, we can say confidently that the platform is safe and secure for players.

Credit cards and coins for banking options in Jackpot Village Casino

Jackpot Village Casino Banking Department in Detail

There is a reasonable array of deposit and withdrawal options available for players, especially in New Zealand, on the website. The main payment options that can be harnessed for both deposits and withdrawals by Kiwis are Visa, Mastercard, Skrill, Neteller, and PaySafeCard. 

How to Make a Deposit at Jackpot Village And Available Options

Follow the steps below to make a deposit:

  • Login at jackpot village
  • Navigate to the deposit icon and click on it
  • Select one of the available methods available in NZ(Visa, Mastercard, Skrill, Neteller and PaySafeCard)
  • Enter the specific amount and follow through with the instructions
  • Finalise the transaction and start betting.

How to Make a Withdrawal at Jackpot Village And Available Options 

Follow the steps below to withdraw from your Jackpot Village account:

  • Login at the official website 
  • Navigate to the withdraw tab and click on it
  • Select your preferred withdrawal options
  • Enter your withdrawal amount and follow through with the steps
  • Finalise your transaction.

Recommended Payment Services for Kiwi Mobile Players

Here, we will briefly discuss some of the recommended payment services for Kiwi Mobile players on Jackpot Village.

  • VISA: This is a widely acceptable withdrawal and deposit method for Kiwis on the platform. When using Visa for withdrawal, it could take up to 5 days. The same can be said about using Mastercard for withdrawals.
  • Skrill: This is another payment method that comes highly recommended for Kiwi players on the platform. Withdrawals with this service could take up to 2 days. The same can be said about using Neteller for withdrawals.
  • PaySafeCard: This payment method is only allowed to be used for making deposits on the website.

Banking Limits and Crucial Details

Following our research into this platform, payments are acceptable in NZ dollars. The minimum amount you can deposit and withdraw at Jackpot Village is NZ$20. The maximum amount you can withdraw in a week is NZ$5,000.

Is the Jackpot Village's Casino Banking Services Efficient?

After reviewing the banking details of the casino platform, we can say its services are reasonably efficient. However, the platform can do better by providing more payment options for people in New Zealand. 

A headphone with some message and question mark for Jackpot Village Casino customer support

Jackpot Village Customer Support in Detail

In this section, we will be taking a deep dive into the customer care service in general of this casino.

Recommended Contact Options

  • Live Chat.

Is there a FAQ Page at Jackpot Village?

Currently, there is no FAQ page at this casino. This is one area that can be improved upon to help users find answers to throbbing questions easily. Some NZ casinos that have fully functional FAQ pages are 7Bit, DundeeSlots, HellSpin and many more.

Can I Get in Touch with the Casino's Customer Agents on Social Media?

As of the time of writing this review, there are no known social media pages dedicated to this platform. However, some of the NZ online casinos that have thriving social media pages are Jackpot City, BetOnline and a couple of others.

Is the Casino Support Helpful?

Yes. The Jackpot Village live chat particularly proves to be the most helpful as it is available 24/7. However, the platform can do better by opening social media pages where they can receive complaints and sort issues as it is widely popular among users.


  • How Long Is the Welcome Bonus Valid For? The welcome bonus has a validity period of 30 days.
  • Is There a Jackpot Village Casino App? Yes. There is an app that's available to all Android and iOS users in New Zealand.
  • How Long Does Withdrawal Take at Jackpot Village? Withdrawal could take as long as 5 days.

Is the Casino Worth Checking Out?

Jackpot Village is one casino platform that we will highly recommend considering its impressive graphics, ease of navigation, generous bonus offer, a broad variety of gaming options, and responsive customer support. Despite the casino falling short by not having a FAQ section, it ranks highly in our books.

Review details Author: Tolulope Samuel Date Reviewed: August 25, 2023 Reviewed Casino: Jackpot Village Editor's Rating:
Jackpot Village 200% Match Bonus + Up to $1000
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Tolulope Samuel - Author & Promotions Manager
Tolulope Samuel Author & Promotions Manager

Tolulope is an expert in researching, reviewing, and writing about online casino bonuses. With more than 6 years of experience, his goal is to assist our readers in selecting the right promotion for their casino journey.

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